Zammad and MySQL integration

Save yourself the work of writing custom integrations for Zammad and MySQL and use n8n instead. Build adaptable and scalable Communication, Development, and Data & Storage workflows that work with your technology stack. All within a building experience you will love.

Get started

See n8n in action

How to connect Zammad and MySQL

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Zammad and MySQL integration: Create a new workflow and add the first step

Step 2: Add and configure Zammad and MySQL nodes

You can find Zammad and MySQL in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Zammad and MySQL nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zammad and MySQL integration: Add and configure Zammad and MySQL nodes

Step 3: Connect Zammad and MySQL

A connection establishes a link between Zammad and MySQL (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zammad and MySQL integration: Connect Zammad and MySQL

Step 4: Customize and extend your Zammad and MySQL integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zammad and MySQL with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zammad and MySQL integration: Customize and extend your Zammad and MySQL integration

Step 5: Test and activate your Zammad and MySQL workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zammad to MySQL or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zammad and MySQL integration: Test and activate your Zammad and MySQL workflow

Build your own Zammad and MySQL integration

Create custom Zammad and MySQL workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Zammad supported actions

Group
Organization
Ticket
User

Create

Create a group

Delete

Delete a group

Get

Retrieve a group

Get Many

Get many groups

Update

Update a group

Create

Create an organization

Delete

Delete an organization

Get

Retrieve an organization

Get Many

Retrieve many organizations

Update

Update an organization

Create

Create a ticket

Delete

Delete a ticket

Get

Retrieve a ticket

Get Many

Retrieve many tickets

Create

Create a user

Delete

Delete a user

Get

Retrieve a user

Get Many

Retrieve many users

Get Self

Retrieve currently logged-in user

Update

Update a user

MySQL supported actions

Database

Delete

Delete an entire table or rows in a table

Execute SQL

Execute an SQL query

Insert

Insert rows in a table

Insert or Update

Insert or update rows in a table

Select

Select rows from a table

Update

Update rows in a table

Zammad and MySQL integration details

Zammad is an intuitive, quick, and easy open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control and your customers under your spell.

Zammad node docs + examples

Zammad credential docs

See Zammad integrations

Related categories

Communication

The relational database management system MySQL is free and open-source. Although MySQL includes standalone clients that let users communicate with a MySQL database directly using SQL, it is more frequently used in conjunction with other applications to develop applications that require relational database functionality.

MySQL node docs + examples

MySQL credential docs

See MySQL integrations

Related categories

Development

Data & Storage

Other integrations with Zammad

Other integrations with MySQL

Zammad and MySQL integration tutorials

Database
ITOps

How to work with XML and SQL using n8n

Break the boundaries of your workflow with SQL and XML in n8n. This extensive tutorial details how to export and import data, style XML with XSLT, and efficiently forward XML files for exponential productivity.

Database
Sales
ITOps
Tutorial

How to compare databases via the Compare Datasets node: a step-by-step tutorial

Learn to compare databases automatically, be it SQL tables or data from your favorite CRM. Grab this step-by-step tutorial with a free customizable workflow!