Integrate Epic AI with 2,000+ apps and services

The Epic AI node lets you connect n8n directly to the Epic AI platform — a powerful solution for building and managing flow-based and AI-driven chat, voice, and email bots. With this node, you can automate your customer communication workflows without writing a single line of code.

What you can do:

Manage Contacts — create, update, and delete contacts, retrieve contact details, or search your entire contact database by attributes. Automatically sync new leads or customers from external systems directly in to the platform.

Manage Conversations — create new conversations, update existing ones, send messages on behalf of an agent, add or remove notes, and trigger custom events. Search across all conversations in your inbox to find exactly what you need.

Manage Conversation Variables — read and write variables within any active conversation, enabling dynamic personalization of your chatbot flows based on real-time data from external systems such as CRMs, ERPs, or e-commerce platforms.

Typical use cases include automatically creating a new contact in the platform when a customer submits a form, sending a follow-up message when an order status changes in your shop system, updating conversation variables when ticket data changes in your helpdesk tool, or triggering custom chatbot events based on conditions in your n8n workflow.