Unlock the full potential of Epic AI and n8n’s automation platform by connecting Epic AI GmbH’s capabilities with over 1,000 apps, data sources, services, and n8n’s built-in AI features.
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Created by
Epic AI GmbH
Last update
2 days ago
Epic AI integration
is built and maintained by our partners at Epic AI GmbH and verified by n8n. That means it’s solid, safe, and ready to help you tap into some great capabilities.
The Epic AI node lets you connect n8n directly to the Epic AI platform — a powerful solution for building and managing flow-based and AI-driven chat, voice, and email bots. With this node, you can automate your customer communication workflows without writing a single line of code.
What you can do:
Manage Contacts — create, update, and delete contacts, retrieve contact details, or search your entire contact database by attributes. Automatically sync new leads or customers from external systems directly in to the platform.
Manage Conversations — create new conversations, update existing ones, send messages on behalf of an agent, add or remove notes, and trigger custom events. Search across all conversations in your inbox to find exactly what you need.
Manage Conversation Variables — read and write variables within any active conversation, enabling dynamic personalization of your chatbot flows based on real-time data from external systems such as CRMs, ERPs, or e-commerce platforms.
Typical use cases include automatically creating a new contact in the platform when a customer submits a form, sending a follow-up message when an order status changes in your shop system, updating conversation variables when ticket data changes in your helpdesk tool, or triggering custom chatbot events based on conditions in your n8n workflow.

Create Contact
Delete Contact
Get All Contacts
Get All Variables
Get Contact
Get Variable
Set / Update Variable
Update Contact
Create Conversation
Create Note
Delete Note
Get All Conversations
Get All Messages
Get All Variables
Get Conversation
Get Message
Get Variable
Send Message as Agent
Send Message as User
Set / Update Variable
Trigger Custom Event
Update Conversation
Create Export
Get Export
Create Global Variable
Delete Global Variable
Verified nodes need a quick setup by an instance owner first, but after that, everyone on the instance can start using them in their workflows. Learn more here.
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