Zammad and Zendesk integration

Save yourself the work of writing custom integrations for Zammad and Zendesk and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Zammad and Zendesk

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Zammad and Zendesk integration

Create custom Zammad and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Zammad supported actions

Zendesk supported actions

Zammad and Zendesk integration details

Zammad

Zammad is an intuitive, quick, and easy open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. Connect all your communication channels, easily grant user rights, and receive helpful reporting. Have everything under control and your customers under your spell.

Zammad node docs + examples

Zammad credential docs

See Zammad integrations

Related categories

Communication

Zendesk

Zendesk is a complete customer service software & sales CRM that is easy to use and responds to your business needs. It is scalable, customizable, and affordable, that is why companies like Uber and SIEMENS use Zendesk.

Zendesk node docs + examples

Zendesk credential docs

See Zendesk integrations

Related categories

Communication

Other integrations with Zammad

Other integrations with Zendesk

FAQs

FAQ

Can Zammad connect with Zendesk?

Can I use Zammad’s API with n8n?

Can I use Zendesk’s API with n8n?

Is n8n secure for integrating Zammad and Zendesk?

How to get started with Zammad and Zendesk integration in n8n.io?

Need help setting up your Zammad and Zendesk integration?

Discover our latest community's recommendations and join the discussions about Zammad and Zendesk integration.

Wrong number of executions using Zendesk Search User Node and Always Output Data

August 8, 2024Rafael Serrano

Describe the problem/error/question I’m building a workflow to update the user database in Zendesk. Basically, I search for an email using the Zendesk Search User Node and will perform different actions if the user is pr…

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