Back to Workflows

Incident Response Workflow - Part 3

Apps in this workflow

Webhook
Mattermost
Jira Software
PagerDuty

Created by

Share

Details

Created 3 years ago by tanay1337
eye 135 views
Description

This workflow is the third of three. You can find the other workflkows here:

  1. Incident Response Workflow - Part 1
  2. Incident Response Workflow - Part 2
  3. Incident Response Workflow - Part 3

We have the following nodes in the workflow:

  1. Webhook node: This trigger node listens to the event when the Resolve button is clicked.
  2. PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty.
  3. Jira Software node: This node moves the incident issue to Done.
  4. Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira.
  5. Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.

Implement complex processes faster with n8n

red icon yellow icon red icon yellow icon