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integrationDrift node
integrationHelpScout node

Drift and HelpScout integration

Save yourself the work of writing custom integrations for Drift and HelpScout and use n8n instead. Build adaptable and scalable Sales, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Drift and HelpScout

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Drift and HelpScout integration: Create a new workflow and add the first step

Step 2: Add and configure Drift and HelpScout nodes

You can find Drift and HelpScout in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Drift and HelpScout nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Drift and HelpScout integration: Add and configure Drift and HelpScout nodes

Step 3: Connect Drift and HelpScout

A connection establishes a link between Drift and HelpScout (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Drift and HelpScout integration: Connect Drift and HelpScout

Step 4: Customize and extend your Drift and HelpScout integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Drift and HelpScout with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Drift and HelpScout integration: Customize and extend your Drift and HelpScout integration

Step 5: Test and activate your Drift and HelpScout workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Drift to HelpScout or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Drift and HelpScout integration: Test and activate your Drift and HelpScout workflow

Build your own Drift and HelpScout integration

Create custom Drift and HelpScout workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Drift supported actions

Create
Create a contact
Custom Attributes
Get custom attributes
Delete
Delete a contact
Get
Get a contact
Update
Update a contact

HelpScout supported actions

Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads

FAQs

  • Can Drift connect with HelpScout?

  • Can I use Drift’s API with n8n?

  • Can I use HelpScout’s API with n8n?

  • Is n8n secure for integrating Drift and HelpScout?

  • How to get started with Drift and HelpScout integration in n8n.io?

Looking to integrate Drift and HelpScout in your company?

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Why use n8n to integrate Drift with HelpScout

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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