In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Freshservice and Slack workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Archive
Archives a conversation
Close
Closes a direct message or multi-person direct message
Create
Initiates a public or private channel-based conversation
Get
Get information about a channel
Get Many
Get many channels in a Slack team
History
Get a conversation's history of messages and events
Invite
Invite a user to a channel
Join
Joins an existing conversation
Kick
Removes a user from a channel
Leave
Leaves a conversation
Member
List members of a conversation
Open
Opens or resumes a direct message or multi-person direct message
Rename
Renames a conversation
Replies
Get a thread of messages posted to a channel
Set Purpose
Sets the purpose for a conversation
Set Topic
Sets the topic for a conversation
Unarchive
Unarchives a conversation
Get
Get Many
Get & filters team files
Upload
Create or upload an existing file
Delete
Get Permalink
Search
Send
Send and Wait for Response
Update
Add
Adds a reaction to a message
Get
Get the reactions of a message
Remove
Remove a reaction of a message
Add
Add a star to an item
Delete
Delete a star from an item
Get Many
Get many stars of autenticated user
Get
Get information about a user
Get Many
Get a list of many users
Get User's Profile
Get a user's profile
Get User's Status
Get online status of a user
Update User's Profile
Update a user's profile
Create
Disable
Enable
Get Many
Update
Learn how to make a custom Slack bot with two approaches: using Python and n8n, a low-code workflow automation tool!
Use n8n to set up automated email reminders, weekly messages, tasks, or even document updates from Google Sheets.
Discover our latest community's recommendations and join the discussions about Freshservice and Slack integration.
Nicolas N
Hi, I create a channel and I try to add users to the Channel but I alway get the answer ‘Internal Error’ I do the same thing with the ‘Kick’ node and it works perfectly fine Do you have any idea where does that comes …
Open topic
Muhammed Iqbal P B
Describe the problem I build a slack bot with the help of n8n to send a modal(form) when someone use a slack command the web hook tigger and send the modal. But by sending the modal it sending a slack message {"message"…
Open topic
Nicolas N
Hi, I am trying to retrieve a message and the thread in order to document them. The workflow is quite simple : I can have the message or one message of the thread but I am not able to get the thread and the message…
Open topic
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