Help Scout and Telegram integration
How to connect Help Scout and Telegram
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Help Scout and Telegram integration
Create custom Help Scout and Telegram workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Help Scout supported actions
Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads
Telegram supported actions
Get
Get up to date information about a chat
Get Administrators
Get the Administrators of a chat
Get Member
Get the member of a chat
Leave
Leave a group, supergroup or channel
Set Description
Set the description of a chat
Set Title
Set the title of a chat
Answer Query
Send answer to callback query sent from inline keyboard
Answer Inline Query
Send answer to callback query sent from inline bot
Get
Get a file
Delete Chat Message
Delete a chat message
Edit Message Text
Edit a text message
Pin Chat Message
Pin a chat message
Send Animation
Send an animated file
Send Audio
Send a audio file
Send Chat Action
Send a chat action
Send Document
Send a document
Send Location
Send a location
Send Media Group
Send group of photos or videos to album
Send Message
Send a text message
Send and Wait for Response
Send a message and wait for response
Send Photo
Send a photo
Send Sticker
Send a sticker
Send Video
Send a video
Unpin Chat Message
Unpin a chat message
Help Scout and Telegram integration details
Other integrations with Help Scout
Other integrations with Telegram
Help Scout and Telegram integration tutorials
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Using automation to boost productivity in the workplace
Instead of using IFTTT or Zapier, which can be pretty limiting on a free tier, I decided to try n8n, which is a fair-code licensed tool.
FAQ
Can Help Scout connect with Telegram?
Can I use Help Scout’s API with n8n?
Can I use Telegram’s API with n8n?
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