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integrationZendesk node
integrationZulip node

Zendesk and Zulip integration

Save yourself the work of writing custom integrations for Zendesk and Zulip and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Zendesk and Zulip

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Zendesk and Zulip integration: Create a new workflow and add the first step

Step 2: Add and configure Zendesk and Zulip nodes

You can find Zendesk and Zulip in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Zendesk and Zulip nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Zendesk and Zulip integration: Add and configure Zendesk and Zulip nodes

Step 3: Connect Zendesk and Zulip

A connection establishes a link between Zendesk and Zulip (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Zendesk and Zulip integration: Connect Zendesk and Zulip

Step 4: Customize and extend your Zendesk and Zulip integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zendesk and Zulip with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Zendesk and Zulip integration: Customize and extend your Zendesk and Zulip integration

Step 5: Test and activate your Zendesk and Zulip workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zendesk to Zulip or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Zendesk and Zulip integration: Test and activate your Zendesk and Zulip workflow

Build your own Zendesk and Zulip integration

Create custom Zendesk and Zulip workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

Zulip supported actions

Delete
Delete a message
Get
Get a message
Send Private
Send a private message
Send to Stream
Send a message to stream
Update
Update a message
Upload a File
Create
Create a stream
Delete
Delete a stream
Get Many
Get many streams
Get Subscribed
Get subscribed streams
Update
Update a stream
Create
Create a user
Deactivate
Deactivate a user
Get
Get a user
Get Many
Get many users
Update
Update a user

FAQs

  • Can Zendesk connect with Zulip?

  • Can I use Zendesk’s API with n8n?

  • Can I use Zulip’s API with n8n?

  • Is n8n secure for integrating Zendesk and Zulip?

  • How to get started with Zendesk and Zulip integration in n8n.io?

Need help setting up your Zendesk and Zulip integration?

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Rafael Serrano

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Why use n8n to integrate Zendesk with Zulip

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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