n8n Customer Acceptable Use Policy

Effective date: November 1, 2026

Customer’s use of the n8n Software is subject to this Acceptable Use Policy (“AUP”).

Any capitalized terms used but not defined herein shall have the meaning set forth in the applicable agreement between you and n8n. This AUP applies to all customers and authorized users of the n8n Software, whether accessed via n8n Cloud or deployed in a self-hosted environment.

Table of content:

1. Prohibited Use
2. Enforcement and Security
3. Reporting Violations
4. Updates

1. Prohibited Use

   These prohibitions apply whether such activities are conducted directly through n8n or through third-party systems or services connected to n8n. Customer and its Authorized Users must not use the Service to:

   Security and infrastructure

   • Conduct server-side request forgery (SSRF) or access internal network resources outside Customer's authorized environment via any Service component (HTTP Request node, webhook endpoints, workflow import, or otherwise);
   • Exfiltrate credentials, tokens, API keys, or secrets stored in or accessible via the Service;
   • Use the Service to obscure or launder the origin of malicious network traffic, including through proxies, tunnels, or relays, or abuse computational or network resources (e.g. cryptocurrency mining), including through sandbox or code execution environments;
   • Attempt to gain unauthorised access to third-party systems, accounts, or credentials, including via brute-force, credential stuffing, or automated enumeration;
   • Launch denial-of-service attacks against the Service or third-party systems;
   • Deploy spyware or covert monitoring capabilities without valid consent;
   • Jailbreak, prompt-inject, or otherwise circumvent AI model safety filters accessible via the Service; and/or
   • Malicious hosting, such as hosting, executing, storing, or distributing malware, phishing websites, credential-harvesting services, or other malicious code, content, or infrastructure through the Service, including its sandbox environments.

   Harmful Use

   • Send spam or unsolicited communications in violation of applicable law;
   • Generate or distribute disinformation, fake engagement, or deceptive AI-generated content misrepresented as human-created;
   • Collect or process personal data without a lawful basis, or conduct unauthorized profiling or tracking of individuals; and/or
   • Use manipulative or deceptive techniques that exploit vulnerabilities related to age, disability, or socioeconomic circumstance (including phishing, pretexting, or social engineering);

   Use of n8n AI Features

   • Make automated decisions with legal or similarly significant effects, including in any domains that may affect an individual’s rights, safety, health or well-being (for example, in the domains of finance, credit, insurance, employment, housing, education, essential services, law or law enforcement, migration, management of critical infrastructure, judicial proceedings or social scoring);
   • Engage in activities classified as prohibited and/or high-risk use under the laws of the countries that apply to your use and any output you generate, including, for example, (i) to infer the emotions of an individual in workplace and educational settings, (ii) to categorize individuals using their biometric data to deduce or infer sensitive attributes (for example, race or political opinions), or (iii) to evaluate or classify individuals based on their social behavior or personal characteristics in a way that leads to detrimental or unfavorable treatment; and
   • Use AI components of the Service to train or develop foundation models or general-purpose AI models.

   Safety-Critical and Illegal Use

   • Use n8n to engage in, facilitate, promote, finance, or otherwise support any activity that violates applicable law, including, but not limited to, human trafficking, sexual exploitation, unlawful prostitution, illegal drug distribution, terrorism or terrorist financing, money laundering, fraud, illegal gambling, cybercrime, or the unlawful sale or trafficking of weapons;
   • Deploy the Service in applications where failure could cause death, bodily injury, or environmental damage (including autonomous vehicles, medical life-support, emergency services, nuclear operations, and air traffic control);
   • Exploit, abuse, or generate content involving minors; n8n will report CSAM to competent authorities;
   • Harass, intimidate, or discriminate against individuals based on protected characteristics; and/or
   • Generate or distribute sexually explicit content.

2. Enforcement and Security

   Customer must maintain reasonable access controls over credentials and secrets in the Service, promptly notify n8n of any suspected misuse or security incident, and ensure workflows comply with applicable law in all relevant jurisdictions.

   n8n reviews suspected violations of this AUP on a case-by-case basis. In response to a violation or suspected violation, n8n may, in its discretion (i) contact Customer to request that the violation be remediated (ii) temporarily suspend access to the Service, with or without prior notice, or (iii) permanently terminate the Agreement in accordance with its terms.

   For self-hosted deployments, where n8n has reasonable grounds to believe a material violation of this AUP has occurred, n8n reserves the right to request an audit of Customer's use of the Service on reasonable prior written notice.

   Where n8n reasonably believes that any n8n-hosted infrastructure, including sandbox environments, is being used in violation of this AUP or poses a security risk, n8n may immediately, without prior notice, suspend or terminate affected processes, environments or network connections, and block or remove associated malicious content. n8n will provide notice where reasonably practicable.

3. Reporting Violations

   If Customer becomes aware of any violation of this Acceptable Use Policy, please notify n8n and stop or remedy the violation. To report any violation please contact [email protected] and provide us with assistance, as requested, to stop or remedy the violation.

4. Updates

   n8n may update this AUP from time to time. n8n will provide notice of material changes in accordance with the Agreement. Customer's continued use of the Software following the effective date of any update constitutes acceptance of the revised AUP.