Request Google reviews for completed projects with Google Sheets and Gmail

Quick overview

This workflow runs daily to read completed projects from Google Sheets, sends personalized Google review request emails via Gmail to clients who finished 2+ days ago, and then updates the sheet to mark each project as review-requested so clients are not contacted twice.

How it works

1. Runs every day at 11:00 on a schedule.
2. Loads your business details (name, owner name, Google review link, and email signature) and reads all rows from the Projects sheet in Google Sheets.
3. Filters for projects with status set to Completed, a completed_on date at least two days old, a blank review_requested field, and valid project_id and client_email values.
4. Builds a personalized thank-you email that includes your Google review link for each eligible project.
5. Sends the review request email to each client using Gmail.
6. Updates the matching rows in Google Sheets (by project_id) to set review_requested to today’s date.

Setup

1. Connect Google Sheets credentials and set the Google Sheet URL/document ID in both the read and update Google Sheets steps.
2. Connect Gmail credentials for the account you want to send review requests from.
3. Create a Projects tab in your Google Sheet with these headers: project_id, client_name, client_email, project, status, completed_on, review_requested, and ensure completed_on uses YYYY-MM-DD dates.
4. Update the Settings values with your business name, owner name, Google review link, and email signature text.
5. Review the schedule time (11:00) and adjust the 2-day delay logic if needed before activating the workflow.