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Alert Slack about new 1–2 star Trustpilot reviews with Apify

Created by

Created by: Gautham Krishna || heyitsgautham
Gautham Krishna

Last update

Last update 2 days ago

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Quick Overview

This workflow runs every 6 hours, uses Apify’s Trustpilot Reviews Scraper actor to fetch newly posted 1–2 star Trustpilot reviews for a list of businesses, then formats each review into a Slack message and posts it to a chosen Slack channel.

How it works

  1. Runs every 6 hours on a schedule.
  2. Loads the list of businesses to monitor, target star ratings (1 and 2), and per-run limits from the workflow settings.
  3. Calls Apify (heyitsgautham/trustpilot-reviews-scraper) to scrape Trustpilot reviews sorted by recency and return only reviews that are new since the last Apify run.
  4. Keeps only successful review items from the Apify dataset output.
  5. Formats up to the configured maximum number of Slack-ready alerts, including star rating, business name, date, review text, and a Trustpilot link.
  6. Posts each formatted alert to the specified Slack channel, and posts nothing when there are no new matching reviews.

Setup

  1. Install the Apify community node (@apify/n8n-nodes-apify) in your n8n instance.
  2. Add an Apify API token credential to the Apify node.
  3. Add a Slack credential and set the target channel (for example, #alerts) in the Slack message step.
  4. Update the Settings values for businesses, stars, maxReviewsPerBusiness, and maxAlertsPerRun to match what you want to monitor.