AccurAI and Fluent Support integration

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How to connect AccurAI and Fluent Support

Build your own AccurAI and Fluent Support integration

Create custom AccurAI and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported methods for AccurAI

Delete
Get
Head
Options
Patch
Post
Put

To set up AccurAI integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to AccurAI to query the data you need using the API endpoint URLs you provide.

See the example here

Requires additional credentials set up

Use n8n's HTTP Request node with a predefined or generic credential type to make custom API calls.

Supported API Endpoints for Fluent Support

GET	List tickets	Retrieves all tickets available in the system. `/wp-json/fluent-support/v2/tickets`
GET	Get ticket	Fetches a specific ticket by its ID. `/wp-json/fluent-support/v2/tickets/{id}`
POST	Create ticket	Creates a new ticket by the customer. `/wp-json/fluent-support/v2/tickets/customer`
POST	Reply to ticket	Submits a reply to an existing ticket as an agent. `/wp-json/fluent-support/v2/tickets/{id}/reply`
PUT	Update reply	Updates a reply to a specific ticket. `/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}`
GET	Get ticket	Retrieve a specific ticket by Ticket ID. `/wp-json/fluent-support/v2/ticket/<ID>`
POST	Create ticket	Create a new Ticket using agent. `/wp-json/fluent-crm/v2/tickets`
POST	Create ticket	This endpoint creates a new ticket. `/wp-json/fluent-support/v2/customer-portal/tickets`
POST	Reply to ticket	This endpoint adds a reply to a ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/responses`
PUT	Update reply	This endpoint updates a specific reply for a ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>`
POST	Delete ticket(s)	This endpoint deletes one or more tickets. `/wp-json/fluent-support/v2/tickets/bulk-actions`
POST	Add tag to ticket	This endpoint adds a tag to a specific ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>`
DELETE	Remove tag from ticket	This endpoint removes a tag from a specific ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>`
PUT	Update ticket properties	This endpoint updates properties associated with the ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/property`

GET	List customers	Retrieves a list of all customers. `/wp-json/fluent-support/v2/customers`
GET	Get customer	Fetches details of a specific customer by ID. `/wp-json/fluent-support/v2/customers/{id}`
GET	List customers	This endpoint gets all customers. `/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all`
GET	Get specific customer	This endpoint retrieves a specific customer. `/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile`
GET	Get customer	This endpoint retrieves a specific customer by customer ID. `/wp-json/fluent-support/v2/customers/<customer_id>`

GET	Get overall reports	Retrieves overall reports based on tickets. `/wp-json/fluent-support/v2/reports/overall`
GET	Get overall reports	This endpoint returns overall reports. `/wp-json/fluent-support/v2/reports`
GET	Get ticket stats	This endpoint returns ticket growth statistics. `/wp-json/fluent-support/v2/reports/tickets-growth`
GET	Get Ticket Resolve Stats	This endpoint will return closed tickets. `/wp-json/fluent-support/v2/reports/tickets-resolve-growth`
GET	Get Ticket Response Growth	This endpoint will return the stats of total replies by agents. `/wp-json/fluent-support/v2/reports/response-growth`
GET	Get Agents Summary	This endpoint will returns total summary of agents. `/wp-json/fluent-support/v2/reports/agents-summary`

GET	List saved replies	Retrieves all saved replies. `/wp-json/fluent-support/v2/saved-replies`

GET	Get user overall stats	This endpoint will return user's personal overall stats `/wp-json/fluent-support/v2/my-reports`
GET	Get ticket resolve stats	This endpoint returns total ticket closed by user. `/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth`
GET	Get ticket response growth	This endpoint returns total replies done by user. `/wp-json/fluent-support/v2/my-reports/response-growth`
GET	Get user summary	This endpoint returns total summary of the current agent. `/wp-json/fluent-support/v2/my-reports/my-summary`

GET	Get specific saved reply	This endpoint returns a specific saved reply. `/wp-json/fluent-support/v2/saved-replies/<reply_id>`

GET	List activities	This endpoint returns all activities. `/wp-json/fluent-support/v2/activity-logger`
GET	Get activity settings	This endpoint returns activity settings. `/wp-json/fluent-support/v2/activity-logger/settings`

GET	List mailboxes	This endpoint returns all mailboxes. `/wp-json/fluent-support/v2/mailboxes`
GET	Get mailbox	This endpoint returns a specific mailbox. `/wp-json/fluent-support/v2/mailboxes/<mailbox_id>`
GET	Get mailbox email configs	This endpoint returns mailbox email configs in JSON structure. `/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs`

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

See the example here

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workfloworExplore 800+ other templates here

AccurAI and Fluent Support integration details

AccurAI

AccurAI is an advanced automation app that utilizes machine learning to streamline document processing. It offers exceptional cost savings and seamless integration capabilities, making it a powerful tool for businesses looking to improve efficiency.

Related categories

Data & Storage

Fluent Support

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Related categories

Communication

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Why use n8n to integrate AccurAI with Fluent Support

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