How can I set up Fluent Support integration in n8n?

To use Fluent Support integration in n8n, start by adding the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. Once connected, you can make custom API calls to Fluent Support to query the data you need using the URLs you provide, for example: for example, to create a new ticket in Fluent Support, configure your HTTP Request node with the POST method and set the URL to the appropriate API endpoint. Include the necessary authentication details and the ticket information in the request body as JSON. Similarly, to retrieve customer details, change the method to GET and provide the required customer ID in the URL.

Do I need any special permissions or API keys to integrate Fluent Support with n8n?

Yes, with generic authentication, you'll typically need to provide endpoint URLs, headers, parameters, and any other authentication details specific to Fluent Support:Find the Fluent Support API documentation and see if the API supports HTTP requests;Most APIs require some form of authentication and you can configure this in the HTTP Request mode (Basic Auth, Custom Auth, Digest Auth, Header Auth, OAuth1 API, OAuth2 API, Query Auth).

Can I combine Fluent Support with other apps in n8n workflows?

Definitely! n8n enables you to create workflows that combine Fluent Support with other apps and services. For instance, you can automate ticket creation in Fluent Support based on responses from a contact form or sync customer feedback with a CRM tool. This flexibility allows you to streamline your support processes and enhance overall productivity. Just set up triggers and actions in n8n to make it all happen seamlessly!

What are some common use cases for Fluent Support integrations with n8n?

Common use cases for Fluent Support automation include automating ticket creation from form submissions, syncing customer data between platforms, and sending notifications to team members based on support ticket updates. Additionally, users can trigger workflows based on specific support events, allowing for a more streamlined support process. These integrations enhance efficiency and help maintain better communication within support teams. With n8n, you can customize these workflows to fit your specific needs and extend them by adding other 400+ integrations or incorporating advanced AI logic.

How does n8n’s pricing model benefit me when integrating Fluent Support?

n8n's pricing model is designed to be both affordable and scalable, which is particularly beneficial when integrating with Fluent Support. Unlike other platforms that charge per operation or task, n8n charges only for full workflow executions. This means you can create complex workflows with Fluent Support, involving thousands of tasks or steps, without worrying about escalating costs. For example, if your Fluent Support workflows perform around 100k tasks, you could be paying $500+/month on other platforms, but with n8n's pro plan, you start at around $50. This approach allows you to scale your Fluent Support integrations efficiently while maintaining predictable costs.

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Documentation

Using generic authentication

Documentation

Using generic authentication

Supported API Endpoints for Fluent Support

GET	List tickets	Retrieves all tickets available in the system. `/wp-json/fluent-support/v2/tickets`
GET	Get ticket	Fetches a specific ticket by its ID. `/wp-json/fluent-support/v2/tickets/{id}`
POST	Create ticket	Creates a new ticket by the customer. `/wp-json/fluent-support/v2/tickets/customer`
POST	Reply to ticket	Submits a reply to an existing ticket as an agent. `/wp-json/fluent-support/v2/tickets/{id}/reply`
PUT	Update reply	Updates a reply to a specific ticket. `/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}`
GET	Get ticket	Retrieve a specific ticket by Ticket ID. `/wp-json/fluent-support/v2/ticket/<ID>`
POST	Create ticket	Create a new Ticket using agent. `/wp-json/fluent-crm/v2/tickets`
POST	Create ticket	This endpoint creates a new ticket. `/wp-json/fluent-support/v2/customer-portal/tickets`
POST	Reply to ticket	This endpoint adds a reply to a ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/responses`
PUT	Update reply	This endpoint updates a specific reply for a ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>`
POST	Delete ticket(s)	This endpoint deletes one or more tickets. `/wp-json/fluent-support/v2/tickets/bulk-actions`
POST	Add tag to ticket	This endpoint adds a tag to a specific ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>`
DELETE	Remove tag from ticket	This endpoint removes a tag from a specific ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>`
PUT	Update ticket properties	This endpoint updates properties associated with the ticket. `/wp-json/fluent-support/v2/tickets/<ticket_id>/property`

GET	List customers	Retrieves a list of all customers. `/wp-json/fluent-support/v2/customers`
GET	Get customer	Fetches details of a specific customer by ID. `/wp-json/fluent-support/v2/customers/{id}`
GET	List customers	This endpoint gets all customers. `/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all`
GET	Get specific customer	This endpoint retrieves a specific customer. `/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile`
GET	Get customer	This endpoint retrieves a specific customer by customer ID. `/wp-json/fluent-support/v2/customers/<customer_id>`

GET	Get overall reports	Retrieves overall reports based on tickets. `/wp-json/fluent-support/v2/reports/overall`
GET	Get overall reports	This endpoint returns overall reports. `/wp-json/fluent-support/v2/reports`
GET	Get ticket stats	This endpoint returns ticket growth statistics. `/wp-json/fluent-support/v2/reports/tickets-growth`
GET	Get Ticket Resolve Stats	This endpoint will return closed tickets. `/wp-json/fluent-support/v2/reports/tickets-resolve-growth`
GET	Get Ticket Response Growth	This endpoint will return the stats of total replies by agents. `/wp-json/fluent-support/v2/reports/response-growth`
GET	Get Agents Summary	This endpoint will returns total summary of agents. `/wp-json/fluent-support/v2/reports/agents-summary`

GET	List saved replies	Retrieves all saved replies. `/wp-json/fluent-support/v2/saved-replies`

GET	Get user overall stats	This endpoint will return user's personal overall stats `/wp-json/fluent-support/v2/my-reports`
GET	Get ticket resolve stats	This endpoint returns total ticket closed by user. `/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth`
GET	Get ticket response growth	This endpoint returns total replies done by user. `/wp-json/fluent-support/v2/my-reports/response-growth`
GET	Get user summary	This endpoint returns total summary of the current agent. `/wp-json/fluent-support/v2/my-reports/my-summary`

GET	Get specific saved reply	This endpoint returns a specific saved reply. `/wp-json/fluent-support/v2/saved-replies/<reply_id>`

GET	List activities	This endpoint returns all activities. `/wp-json/fluent-support/v2/activity-logger`
GET	Get activity settings	This endpoint returns activity settings. `/wp-json/fluent-support/v2/activity-logger/settings`

GET	List mailboxes	This endpoint returns all mailboxes. `/wp-json/fluent-support/v2/mailboxes`
GET	Get mailbox	This endpoint returns a specific mailbox. `/wp-json/fluent-support/v2/mailboxes/<mailbox_id>`
GET	Get mailbox email configs	This endpoint returns mailbox email configs in JSON structure. `/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs`

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

See the example here

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

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