See llms.txt for all machine-readable content.
Save yourself the work of writing custom integrations for Crisp and Missive and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.


In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
| POST | Invite an operator | Send an invitation to a new website operator. /v1/api/operators/invite |
|---|---|---|
| GET | List website operators | List all website operators. /v1/api/operators/list |
| POST | Create website | Creates a new website. /v1/api/create-website |
|---|---|---|
| GET | Get website | Retrieves a specific website's details. /v1/api/get-a-website |
| DELETE | Delete website | Deletes a specified website. /v1/api/delete-a-website |
| DELETE | Abort website deletion | Aborts the deletion process for a website. /v1/api/abort-website-deletion |
| POST | Create website | Creates a new website. /v1/website |
| GET | Get website | Resolves an existing website information. /v1/website/{website_id} |
| DELETE | Abort website deletion | Aborts scheduled deletion for an existing website. /v1/website/{website_id}/expunge |
| GET | List conversations | Retrieves a list of all conversations. /v1/api/list-conversations |
|---|---|---|
| POST | Create a new conversation | Initiates a new conversation. /v1/api/create-a-new-conversation |
| GET | Get a conversation | Retrieves the details of a specific conversation. /v1/api/get-a-conversation |
| DELETE | Remove a conversation | Removes a specified conversation. /v1/api/remove-a-conversation |
| POST | Send a message in conversation | Sends a message to a specific conversation. /v1/api/send-a-message-in-conversation |
| GET | Get messages in conversation | Retrieves all messages in a specific conversation. /v1/api/get-messages-in-conversation |
| GET | List conversations | Lists conversations for website. /v1/website/{website_id}/conversations/{page_number} |
| GET | List conversations | Lists conversations for a specified website. /v1/website/{website_id}/conversations/page_number |
| GET | Suggest conversation segments | Lists suggested conversation segments for a specified website. /v1/website/{website_id}/conversations/suggest/segments/{page_number} |
| DELETE | Delete suggested segment | Deletes a suggested conversation segment for a specified website. /v1/website/{website_id}/conversations/suggest/segment |
| GET | Suggest conversation data keys | Lists suggested conversation data keys for a specified website. /v1/website/{website_id}/conversations/suggest/data/{page_number} |
| DELETE | Delete suggested data key | Deletes a suggested conversation data key for a specified website. /v1/website/{website_id}/conversations/suggest/data |
| GET | List people profiles | Retrieves a list of all people profiles. /v1/api/list-people-profiles |
|---|---|---|
| POST | Add new people profile | Creates a new profile for a person. /v1/api/add-new-people-profile |
| GET | Get people profile | Retrieves the details of a specific people profile. /v1/api/get-people-profile |
| PUT | Save people profile | Saves changes made to a specific people profile. /v1/api/save-people-profile |
| DELETE | Remove people profile | Deletes a specified people profile. /v1/api/remove-people-profile |
| GET | Get subscription status | Retrieve the subscription status of a person. /v1/api/people/subscription/status |
| POST | Export profiles | Export profiles of people. /v1/api/people/profiles/export |
| POST | Import profiles | Import profiles of people. /v1/api/people/profiles/import |
| POST | Create profile | A people profile was created. /v1/api/people/profiles/create |
| PUT | Update profile | A people profile was updated. /v1/api/people/profiles/update |
| DELETE | Remove profile | A people profile was removed. /v1/api/people/profiles/remove |
| POST | Bind session | A people profile was bound to session. /v1/api/people/bind/session |
| POST | Sync profile | People profile was synchronized for session (ie. /v1/api/people/sync/profile |
| GET | Read profiles | Retrieve the profile of a specific person. /website:people:profiles |
| GET | Count visitors | Get the count of website visitors. /v1/api/visitors/count |
|---|---|---|
| GET | List visitors | List all website visitors. /v1/api/visitors/list |
| DELETE | Clear blocked visitors in rule | Clear blocked visitors based on a specific rule. /v1/api/visitors/blocked/clear |
| GET | Get website availability status | Retrieve the current availability status of the website. /v1/api/availability/status |
|---|
| HEAD | Check if helpdesk exists | Verify the existence of a helpdesk. /v1/api/helpdesk/existence/check |
|---|---|---|
| POST | Initialize helpdesk | Set up a new helpdesk. /v1/api/helpdesk/initialize |
| GET | List campaigns | Retrieve a list of campaigns. /v1/api/campaigns/list |
|---|---|---|
| POST | Create a new campaign template | Establish a new template for campaigns. /v1/api/campaigns/templates/create |
| GET | Get a campaign template | Retrieve details of a specific campaign template. /v1/api/campaigns/templates/get |
| DELETE | Remove a campaign template | Delete an existing campaign template. /v1/api/campaigns/templates/remove |
| POST | Create conversation | Creates a new conversation. /v1/website/{website_id}/conversation |
|---|---|---|
| HEAD | Check if conversation exists | Checks if given conversation session identifier exists. /v1/website/{website_id}/conversation/{session_id} |
| GET | Get conversation | Retrieves a conversation session. /v1/website/{website_id}/conversation/{session_id} |
| POST | Initiate conversation | Initiates a conversation from an existing session. /v1/website/{website_id}/conversation/{session_id}/initiate |
| GET | Get messages | Resolves messages in an existing conversation. /v1/website/{website_id}/conversation/{session_id}/messages{?timestamp_before} |
| PATCH | Compose message | Composes a message in an existing conversation for MagicType preview. /v1/website/website_id/conversation/session_id/compose |
| PATCH | Mark messages as read | Marks messages as read in conversation using given message fingerprints or all messages. /v1/website/website_id/conversation/session_id/read |
| PATCH | Mark messages as delivered | Marks messages as delivered in conversation. /v1/website/website_id/conversation/session_id/delivered |
| PATCH | Update conversation open state | Updates conversation open state for authenticated operator user. /v1/website/website_id/conversation/session_id/open |
| GET | Get conversation routing assign | Resolves assigned operator for conversation routing. /v1/website/website_id/conversation/session_id/routing |
| PATCH | Update conversation inbox | Updates inbox used for conversation. /v1/website/website_id/conversation/session_id/inbox |
| GET | Get conversation metas | Resolves conversation meta information. /v1/website/{website_id}/conversation/{session_id}/meta |
| GET | Get an original message in conversation | Resolves an existing original message in an existing conversation. /v1/website/{website_id}/conversation/{session_id}/original/{original_id} |
| GET | Get messages | Retrieve messages from a specific conversation session. /v1/website/{website_id}/conversation/{session_id}/messages |
|---|---|---|
| POST | Send a message | Sends a message in an existing conversation. /v1/website/{website_id}/conversation/{session_id}/message |
| POST | Send message | Send a text message during a conversation session. /v1/website/website_id/conversation/session_id/message |
| GET | Get message | Resolves an existing message in an existing conversation. /v1/website/{website_id}/conversation/{session_id}/message/{fingerprint} |
| PUT | Update message | A message has been updated. /v1/message/update |
| POST | Send message | A message has been sent from a visitor (received by operators). /v1/message/send |
| POST | Receive message | A message has been sent from an operator (received by a visitor). /v1/message/receive |
| DELETE | Remove message | A message has been removed. /v1/message/remove |
| POST | Compose message | A message is being composed (MagicType from operator). /v1/api/messages/compose/receive |
| POST | Acknowledge read message | Messages sent by visitor were read by an operator. /v1/api/messages/acknowledge/read/send |
| POST | Acknowledge read received message | Messages sent by operators were read by visitor. /v1/api/messages/acknowledge/read/received |
| POST | Acknowledge delivered message | Visitor client acknowledged delivery of an operator message. /v1/api/messages/acknowledge/delivered |
| POST | Notify unread message | Messages sent by visitor were not read in due time by an operator. /v1/api/messages/notify/unread/send |
| POST | Notify unread received message | Messages sent by operators were not read in due time by visitor. /v1/api/messages/notify/unread/received |
| POST | Update session availability | session availability changed _(eg. /v1/api/sessions/update_availability |
|---|---|---|
| POST | Verify session | session verification status changed /v1/api/sessions/update_verify |
| POST | Initiate session | session has been initiated (conversation started) /v1/api/sessions/request/initiated |
| POST | Set email for session | an email has been set for session /v1/api/sessions/set_email |
| POST | Set phone for session | a phone number has been set for session /v1/api/sessions/set_phone |
| POST | Set address for session | an address has been set for session /v1/api/sessions/set_address |
| POST | Set subject for session | a subject has been set for session /v1/api/sessions/set_subject |
| POST | Set avatar for session | an avatar has been set for session /v1/api/sessions/set_avatar |
| POST | Set nickname for session | a nickname has been set for session /v1/api/sessions/set_nickname |
| POST | Set custom data for session | user custom data has been set for session /v1/api/sessions/set_data |
| POST | Set segments for session | user segments have been added to session /v1/api/sessions/set_segments |
| POST | Block or unblock session | session was just blocked or unblocked /v1/api/sessions/set_block |
| POST | Open session | conversation has been opened by an operator (viewed by) /v1/api/sessions/set_opened |
| POST | Sync locales | Current device locales were just pushed for session. /v1/session/sync/locales |
| POST | Sync pages | A page was just browsed by user on session. /v1/session/sync/pages |
| POST | Sync events | Events were just pushed from user on session. /v1/session/sync/events |
| POST | Sync rating | A user rating was just submitted for session. /v1/session/sync/rating |
| POST | Sync topic | A topic was just detected from the session messages. /v1/session/sync/topic |
| DELETE | Remove session | Session has been removed (i. /v1/session/remove |
| POST | Set session closed | Conversation has been closed by a viewing operator. /v1/api/session/set_closed |
|---|---|---|
| POST | Set session participants | The list of conversation participants has been updated. /v1/api/session/set_participants |
| POST | Set session mentions | An operator mentioned another operator. /v1/api/session/set_mentions |
| POST | Set session routing | A routing identifier was set on conversation. /v1/api/session/set_routing |
| POST | Set session inbox | An inbox identifier was set on conversation. /v1/api/session/set_inbox |
| POST | Set session state | Session state changed (eg. /v1/api/session/set_state |
| POST | Sync session capabilities | User device just advertised its capabilities on session (eg. /v1/api/session/sync/capabilities |
| POST | Sync session geolocation | Current geolocation was just pushed for session. /v1/api/session/sync/geolocation |
| POST | Sync session system | Current device system was just pushed for session. /v1/api/session/sync/system |
| POST | Sync session network | Current device network was just pushed for session. /v1/api/session/sync/network |
| POST | Sync session timezone | Current device timezone was just pushed for session. /v1/api/session/sync/timezone |
| GET | Progress | The campaign delivery is progressing (e. /campaign:progress |
|---|---|---|
| GET | Dispatched | The campaign was dispatched. /campaign:dispatched |
| POST | Initiate browsing request | MagicBrowse request initiated by visitor browser. /browsing:request:initiated |
|---|---|---|
| DELETE | Reject browsing request | MagicBrowse request rejected by visitor browser (e. /browsing:request:rejected |
| POST | Initiate call request | Call was initiated (accepted by user). /call:request:initiated |
|---|---|---|
| DELETE | Reject call request | Call was rejected (declined by user). /call:request:rejected |
| POST | Process widget action | Widget action processed result (success or failure). /widget:action:processed |
|---|
| GET | Check status health | The status page health has changed (either: healthy, sick or dead). /status:health:changed |
|---|
| POST | Generate upload URL | An upload URL was generated for a status file upload (signed URL, usable once). /v1/api/bucket/url/status/generated |
|---|---|---|
| POST | Generate processing URL | An upload URL was generated for a processing/import upload (signed URL, usable once). /v1/api/bucket/url/processing/generated |
| GET | List animations | Requested animation/GIF list is being returned. /v1/api/media/animations/listed |
|---|
| POST | Subscribe user | A user subscribed or unsubscribed to emails. /v1/api/email/subscribe |
|---|---|---|
| GET | Track email view | A user viewed an email. /v1/api/email/track/view |
| POST | Channel event | Generic channel for plugins. /v1/api/plugin/channel |
|---|---|---|
| POST | Event fired | A generic plugin event has been fired. /v1/api/plugin/event |
| POST | Save plugin settings | Plugin settings saved. /v1/api/plugin/settings/saved |
To set up Crisp integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Crisp to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!
| POST | Reopen conversation | Reopens the current conversation. reopen() |
|---|---|---|
| POST | Assign users | Assigns users to the current conversation. assign(userIds) |
| POST | Create draft | Creates a new draft in a new conversation. /v1/api/conversations/compose |
| GET | List conversations | List conversations visible to the user who owns the API token. /v1/conversations |
| GET | Get conversation | Fetch a specific conversation using the conversation id. /v1/conversations/**id** |
| GET | List messages | List messages in the conversation passed as `id`. /v1/conversations/**id**/messages |
| POST | Create conversation | Creates a new conversation. #method-createConversation |
| POST | Archive conversation | Archives a specified conversation. #method-archive |
| POST | Trash conversation | Moves the specified conversation to trash. #method-trash |
| POST | Move to inbox | Moves the specified conversation back to inbox. #method-moveToInbox |
| POST | Comment on conversation | Adds a comment to a specified conversation. #method-comment |
| POST | Create task | Creates a new task related to a conversation. #method-createTask |
| POST | Add labels | Adds labels to the specified conversation. #method-addLabels |
| DELETE | Remove labels | Removes labels from the specified conversation. #method-removeLabels |
| POST | Close conversation | Closes a specified conversation. #method-close |
| POST | Reopen conversation | Reopens a specified closed conversation. #method-reopen |
| POST | Assign conversation | Assigns a specified conversation to a user. #method-assign |
| POST | Add assignees | Adds assignees to a specified conversation. #method-addAssignees |
| DELETE | Remove assignees | Removes assignees from a specified conversation. #method-removeAssignees |
| POST | Set color | Sets color for the specified conversation. #method-setColor |
| POST | Set subject | Sets the subject of the specified conversation. #method-setSubject |
| GET | Fetch conversations | Fetches attributes for the given conversation IDs. fetchConversations(ids) |
| POST | Create conversation | Creates a new conversation. createConversation(options) |
| POST | Archive conversation | Archives current conversation. archive() |
| POST | Trash conversation | Trashes current conversation. trash() |
| POST | Move to Inbox | Moves current conversation to Inbox. moveToInbox() |
| POST | Create comment | Creates a comment in the current conversation. comment(body) |
| POST | Add labels | Adds labels to the current conversation. addLabels(labelIds) |
| POST | Remove labels | Removes labels from the current conversation. removeLabels(labelIds) |
| POST | Close conversation | Closes the current conversation. close() |
| POST | Create draft in current conversation | Creates a new draft in the current conversation. /v1/api/conversations/composeInConversation |
| POST | Reply to conversation | Replies to current conversation latest message. /v1/api/conversations/reply |
| POST | Forward message | Forwards current conversation latest message. /v1/api/conversations/forward |
| POST | Insert text | Inserts content as text in the currently selected composer. /v1/api/conversations/insertText |
| POST | Insert HTML | Inserts content as HTML in the currently selected composer. /v1/api/conversations/insertHtml |
| POST | Create draft | Creates a new draft in Missive. /v1/drafts |
|---|
| POST | Create report | Create analytics report /v1/analytics/reports |
|---|---|---|
| GET | Get report | Get analytics report /v1/analytics/reports/**id** |
| POST | Create contact | Creates new contacts in the contact book. /v1/contacts |
|---|---|---|
| PATCH | Update contact(s) | Update existing contacts with new information based on their IDs. /v1/contacts/**id1**,**id2**,**id3**,... |
| GET | List contacts | Retrieve a list of contacts stored in Missive. /v1/contacts |
| GET | Get a contact | Fetch a specific contact using the contact ID. /v1/contacts/**id** |
| GET | List contact books | List the contact books that the authenticated user has access to. /v1/contact_books |
|---|
| GET | List contact groups | List contact groups or organizations linked to a contact book. /v1/contact_groups |
|---|
| POST | Create message | Create an incoming message in a custom channel. /v1/messages |
|---|---|---|
| GET | Get message | Fetch a specific message headers, body and attachments using the message id. /v1/messages/**id** |
| GET | List messages | Fetch messages matching an email Message-ID. /v1/messages?email_message_id=**Message-ID** |
| GET | Fetch messages | Fetches attributes for the given message IDs. fetchMessages(ids) |
| GET | List organizations | List organizations the authenticated user is part of. /v1/organizations |
|---|
| POST | Create post | Create a post in a conversation or append it to an existing one. /v1/posts |
|---|
| GET | List responses | List responses for the authenticated user. /v1/responses |
|---|---|---|
| GET | Get response | Fetch a specific response using the response id. /v1/responses/**id** |
| GET | List shared labels | List shared labels in organizations the authenticated user is part of. /v1/shared_labels |
|---|
| GET | List teams | List teams in organizations the authenticated user is part of. /v1/teams |
|---|
| GET | List users | List users in organizations the authenticated user is part of. /v1/users |
|---|---|---|
| GET | Fetch users | Fetches attributes for all users. fetchUsers() |
| GET | Get stored data | Retrieve data that has been previously stored using storeSet. /api/store/get |
|---|---|---|
| POST | Set stored data | Store data that remains consistent between page reloads and app reloads. /api/store/set |
| GET | Fetch labels | Fetches attributes for all shared labels. fetchLabels() |
|---|
| POST | Create task | Creates a task in the current conversation. createTask(body, completed) |
|---|
To set up Missive integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Missive to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

Crisp is a comprehensive multichannel customer support platform designed to facilitate instant connections between businesses and their customers or leads seeking support. With its continuously advancing toolkit, Crisp is at the forefront of guiding companies through a customer-driven revolution, leveraging conversations as a key catalyst for unlocking hypergrowth.

Missive unifies team inboxes and chat in one app, prioritizing collaboration by centralizing team communication. Key features include team inboxes, internal team chat, workflow automation through rules, and seamless integrations, enhancing overall team coordination and efficiency.
Yes, Crisp can connect with Missive using [n8n.io](https://n8n.io/). With n8n, you can create workflows that automate tasks and transfer data between Crisp and Missive. Configure nodes for Crisp and Missive in the n8n interface, specifying actions and triggers to set up their connection.
Yes, with n8n, you can programmatically interact with Crisp’s API via pre-defined supported actions or raw HTTP requests. With [the HTTP Request node](https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.httprequest/), you create a REST API call. You need to understand basic API terminology and concepts.
Yes, with n8n, you can programmatically interact with Missive’s API via pre-defined supported actions or raw HTTP requests. With [the HTTP Request node](https://docs.n8n.io/integrations/builtin/core-nodes/n8n-nodes-base.httprequest/), you create a REST API call. You need to understand basic API terminology and concepts.
Yes, it is safe to use n8n to integrate Crisp and Missive. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control.
Learn more about [n8n’s security practices here.](https://docs.n8n.io/privacy-security/security/)
To start integrating Crisp and Missive in n8n, you have different options depending on how you intend to use it:
- [n8n Cloud](https://n8n.io/pricing/): hosted solution, no need to install anything.
- [Self-host](https://docs.n8n.io/hosting/): recommended method for full-control or customized use cases.
Unlike other platforms that charge per operation, step, or task, **n8n charges only for full workflow executions**. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Handle branching, merging and iteration easily. Pause your workflow to wait for external events.
Re-run single steps to test changes in no time. And pin your data to avoid generating trigger events every time you execute.
Your data is displayed alongside your settings, making edge cases easy to track down.
Use 1000+ workflow templates available from our core team and our community.
Copy and paste, easily import and export workflows.
n8n makes complex workflows easy to build, and versatile enough for me to add my own 'secret sauce.'

I have found the holy grail of automation.

n8n’s integration with third-party services is absolutely mind-blowing. It’s like a Swiss army knife for automation.
n8n is the tool that turns 'I have an idea' into 'it's running in production' faster than anything else.

Anything is possible with n8n. I think the cloud version is great, they are doing amazing stuff.
n8n’s integration with third-party services is absolutely mind-blowing. It’s like a Swiss army knife for automation.

Thank you to the n8n community. I did the beginners course and promptly took an automation WAY beyond my skill level.
I love the flexibility of n8n and how it lets different applications work together in a single workflow.
n8n is the glue that holds many of our systems together.
I can move fast, go deep when things get complex, and never feel boxed in.
