How can I set up Crisp integration in n8n?

To use Crisp integration in n8n, start by adding the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. Once connected, you can make custom API calls to Crisp to query the data you need using the URLs you provide, for example: you can create a new chat message by sending a POST request to the Crisp API with the necessary parameters, such as the sender and message content. Similarly, to retrieve chat histories or visitor data, use a GET request to the respective Crisp API endpoint. Additionally, updating records like visitor properties can be achieved through PUT requests with the updated information included in the body.

Do I need any special permissions or API keys to integrate Crisp with n8n?

Yes, with generic authentication, you'll typically need to provide endpoint URLs, headers, parameters, and any other authentication details specific to Crisp: Find the Crisp API documentation and see if the API supports HTTP requests; Most APIs require some form of authentication and you can configure this in the HTTP Request mode (Basic Auth, Custom Auth, Digest Auth, Header Auth, OAuth1 API, OAuth2 API, Query Auth).

Can I combine Crisp with other apps in n8n workflows?

Definitely! n8n enables you to create workflows that combine Crisp with other apps and services. For instance, you can connect Crisp with tools like Google Sheets, Slack, or Trello to automate tasks such as updating your contact list or sending notifications on new messages. This integration allows for seamless data flow and enhances your overall productivity. Just set up the nodes and define your triggers and actions.

What are some common use cases for Crisp integrations with n8n?

Common use cases for Crisp automation include automating customer support responses, syncing contact data between platforms, and triggering workflows based on specific customer actions. These integrations can help streamline processes, enhance customer engagement, and improve overall efficiency. Additionally, users can set up personalized responses based on customer behavior and feedback. With n8n, you can customize these workflows to fit your specific needs and extend them by adding other 400+ integrations or incorporating advanced AI logic.

How does n8n’s pricing model benefit me when integrating Crisp?

n8n's pricing model is designed to be both affordable and scalable, which is particularly beneficial when integrating with Crisp. Unlike other platforms that charge per operation or task, n8n charges only for full workflow executions. This means you can create complex workflows with Crisp, involving thousands of tasks or steps, without worrying about escalating costs. For example, if your Crisp workflows perform around 100k tasks, you could be paying $500+/month on other platforms, but with n8n's pro plan, you start at around $50. This approach allows you to scale your Crisp integrations efficiently while maintaining predictable costs.

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Using generic authentication

Documentation

Using generic authentication

Supported API Endpoints for Crisp

POST	Invite an operator	Send an invitation to a new website operator. `/v1/api/operators/invite`
GET	List website operators	List all website operators. `/v1/api/operators/list`

POST	Create website	Creates a new website. `/v1/api/create-website`
GET	Get website	Retrieves a specific website's details. `/v1/api/get-a-website`
DELETE	Delete website	Deletes a specified website. `/v1/api/delete-a-website`
DELETE	Abort website deletion	Aborts the deletion process for a website. `/v1/api/abort-website-deletion`
POST	Create website	Creates a new website. `/v1/website`
GET	Get website	Resolves an existing website information. `/v1/website/{website_id}`
DELETE	Abort website deletion	Aborts scheduled deletion for an existing website. `/v1/website/{website_id}/expunge`

GET	List conversations	Retrieves a list of all conversations. `/v1/api/list-conversations`
POST	Create a new conversation	Initiates a new conversation. `/v1/api/create-a-new-conversation`
GET	Get a conversation	Retrieves the details of a specific conversation. `/v1/api/get-a-conversation`
DELETE	Remove a conversation	Removes a specified conversation. `/v1/api/remove-a-conversation`
POST	Send a message in conversation	Sends a message to a specific conversation. `/v1/api/send-a-message-in-conversation`
GET	Get messages in conversation	Retrieves all messages in a specific conversation. `/v1/api/get-messages-in-conversation`
GET	List conversations	Lists conversations for website. `/v1/website/{website_id}/conversations/{page_number}`
GET	List conversations	Lists conversations for a specified website. `/v1/website/{website_id}/conversations/page_number`
GET	Suggest conversation segments	Lists suggested conversation segments for a specified website. `/v1/website/{website_id}/conversations/suggest/segments/{page_number}`
DELETE	Delete suggested segment	Deletes a suggested conversation segment for a specified website. `/v1/website/{website_id}/conversations/suggest/segment`
GET	Suggest conversation data keys	Lists suggested conversation data keys for a specified website. `/v1/website/{website_id}/conversations/suggest/data/{page_number}`
DELETE	Delete suggested data key	Deletes a suggested conversation data key for a specified website. `/v1/website/{website_id}/conversations/suggest/data`

GET	List people profiles	Retrieves a list of all people profiles. `/v1/api/list-people-profiles`
POST	Add new people profile	Creates a new profile for a person. `/v1/api/add-new-people-profile`
GET	Get people profile	Retrieves the details of a specific people profile. `/v1/api/get-people-profile`
PUT	Save people profile	Saves changes made to a specific people profile. `/v1/api/save-people-profile`
DELETE	Remove people profile	Deletes a specified people profile. `/v1/api/remove-people-profile`
GET	Get subscription status	Retrieve the subscription status of a person. `/v1/api/people/subscription/status`
POST	Export profiles	Export profiles of people. `/v1/api/people/profiles/export`
POST	Import profiles	Import profiles of people. `/v1/api/people/profiles/import`
POST	Create profile	A people profile was created. `/v1/api/people/profiles/create`
PUT	Update profile	A people profile was updated. `/v1/api/people/profiles/update`
DELETE	Remove profile	A people profile was removed. `/v1/api/people/profiles/remove`
POST	Bind session	A people profile was bound to session. `/v1/api/people/bind/session`
POST	Sync profile	People profile was synchronized for session (ie. `/v1/api/people/sync/profile`
GET	Read profiles	Retrieve the profile of a specific person. `/website:people:profiles`

GET	Count visitors	Get the count of website visitors. `/v1/api/visitors/count`
GET	List visitors	List all website visitors. `/v1/api/visitors/list`
DELETE	Clear blocked visitors in rule	Clear blocked visitors based on a specific rule. `/v1/api/visitors/blocked/clear`

GET	Get website availability status	Retrieve the current availability status of the website. `/v1/api/availability/status`

HEAD	Check if helpdesk exists	Verify the existence of a helpdesk. `/v1/api/helpdesk/existence/check`
POST	Initialize helpdesk	Set up a new helpdesk. `/v1/api/helpdesk/initialize`

GET	List campaigns	Retrieve a list of campaigns. `/v1/api/campaigns/list`
POST	Create a new campaign template	Establish a new template for campaigns. `/v1/api/campaigns/templates/create`
GET	Get a campaign template	Retrieve details of a specific campaign template. `/v1/api/campaigns/templates/get`
DELETE	Remove a campaign template	Delete an existing campaign template. `/v1/api/campaigns/templates/remove`

POST	Create conversation	Creates a new conversation. `/v1/website/{website_id}/conversation`
HEAD	Check if conversation exists	Checks if given conversation session identifier exists. `/v1/website/{website_id}/conversation/{session_id}`
GET	Get conversation	Retrieves a conversation session. `/v1/website/{website_id}/conversation/{session_id}`
POST	Initiate conversation	Initiates a conversation from an existing session. `/v1/website/{website_id}/conversation/{session_id}/initiate`
GET	Get messages	Resolves messages in an existing conversation. `/v1/website/{website_id}/conversation/{session_id}/messages{?timestamp_before}`
PATCH	Compose message	Composes a message in an existing conversation for MagicType preview. `/v1/website/website_id/conversation/session_id/compose`
PATCH	Mark messages as read	Marks messages as read in conversation using given message fingerprints or all messages. `/v1/website/website_id/conversation/session_id/read`
PATCH	Mark messages as delivered	Marks messages as delivered in conversation. `/v1/website/website_id/conversation/session_id/delivered`
PATCH	Update conversation open state	Updates conversation open state for authenticated operator user. `/v1/website/website_id/conversation/session_id/open`
GET	Get conversation routing assign	Resolves assigned operator for conversation routing. `/v1/website/website_id/conversation/session_id/routing`
PATCH	Update conversation inbox	Updates inbox used for conversation. `/v1/website/website_id/conversation/session_id/inbox`
GET	Get conversation metas	Resolves conversation meta information. `/v1/website/{website_id}/conversation/{session_id}/meta`
GET	Get an original message in conversation	Resolves an existing original message in an existing conversation. `/v1/website/{website_id}/conversation/{session_id}/original/{original_id}`

GET	Get messages	Retrieve messages from a specific conversation session. `/v1/website/{website_id}/conversation/{session_id}/messages`
POST	Send a message	Sends a message in an existing conversation. `/v1/website/{website_id}/conversation/{session_id}/message`
POST	Send message	Send a text message during a conversation session. `/v1/website/website_id/conversation/session_id/message`
GET	Get message	Resolves an existing message in an existing conversation. `/v1/website/{website_id}/conversation/{session_id}/message/{fingerprint}`
PUT	Update message	A message has been updated. `/v1/message/update`
POST	Send message	A message has been sent from a visitor (received by operators). `/v1/message/send`
POST	Receive message	A message has been sent from an operator (received by a visitor). `/v1/message/receive`
DELETE	Remove message	A message has been removed. `/v1/message/remove`
POST	Compose message	A message is being composed (MagicType from operator). `/v1/api/messages/compose/receive`
POST	Acknowledge read message	Messages sent by visitor were read by an operator. `/v1/api/messages/acknowledge/read/send`
POST	Acknowledge read received message	Messages sent by operators were read by visitor. `/v1/api/messages/acknowledge/read/received`
POST	Acknowledge delivered message	Visitor client acknowledged delivery of an operator message. `/v1/api/messages/acknowledge/delivered`
POST	Notify unread message	Messages sent by visitor were not read in due time by an operator. `/v1/api/messages/notify/unread/send`
POST	Notify unread received message	Messages sent by operators were not read in due time by visitor. `/v1/api/messages/notify/unread/received`

POST	Update session availability	session availability changed _(eg. `/v1/api/sessions/update_availability`
POST	Verify session	session verification status changed `/v1/api/sessions/update_verify`
POST	Initiate session	session has been initiated (conversation started) `/v1/api/sessions/request/initiated`
POST	Set email for session	an email has been set for session `/v1/api/sessions/set_email`
POST	Set phone for session	a phone number has been set for session `/v1/api/sessions/set_phone`
POST	Set address for session	an address has been set for session `/v1/api/sessions/set_address`
POST	Set subject for session	a subject has been set for session `/v1/api/sessions/set_subject`
POST	Set avatar for session	an avatar has been set for session `/v1/api/sessions/set_avatar`
POST	Set nickname for session	a nickname has been set for session `/v1/api/sessions/set_nickname`
POST	Set custom data for session	user custom data has been set for session `/v1/api/sessions/set_data`
POST	Set segments for session	user segments have been added to session `/v1/api/sessions/set_segments`
POST	Block or unblock session	session was just blocked or unblocked `/v1/api/sessions/set_block`
POST	Open session	conversation has been opened by an operator (viewed by) `/v1/api/sessions/set_opened`
POST	Sync locales	Current device locales were just pushed for session. `/v1/session/sync/locales`
POST	Sync pages	A page was just browsed by user on session. `/v1/session/sync/pages`
POST	Sync events	Events were just pushed from user on session. `/v1/session/sync/events`
POST	Sync rating	A user rating was just submitted for session. `/v1/session/sync/rating`
POST	Sync topic	A topic was just detected from the session messages. `/v1/session/sync/topic`
DELETE	Remove session	Session has been removed (i. `/v1/session/remove`

POST	Set session closed	Conversation has been closed by a viewing operator. `/v1/api/session/set_closed`
POST	Set session participants	The list of conversation participants has been updated. `/v1/api/session/set_participants`
POST	Set session mentions	An operator mentioned another operator. `/v1/api/session/set_mentions`
POST	Set session routing	A routing identifier was set on conversation. `/v1/api/session/set_routing`
POST	Set session inbox	An inbox identifier was set on conversation. `/v1/api/session/set_inbox`
POST	Set session state	Session state changed (eg. `/v1/api/session/set_state`
POST	Sync session capabilities	User device just advertised its capabilities on session (eg. `/v1/api/session/sync/capabilities`
POST	Sync session geolocation	Current geolocation was just pushed for session. `/v1/api/session/sync/geolocation`
POST	Sync session system	Current device system was just pushed for session. `/v1/api/session/sync/system`
POST	Sync session network	Current device network was just pushed for session. `/v1/api/session/sync/network`
POST	Sync session timezone	Current device timezone was just pushed for session. `/v1/api/session/sync/timezone`

GET	Progress	The campaign delivery is progressing (e. `/campaign:progress`
GET	Dispatched	The campaign was dispatched. `/campaign:dispatched`

POST	Initiate browsing request	MagicBrowse request initiated by visitor browser. `/browsing:request:initiated`
DELETE	Reject browsing request	MagicBrowse request rejected by visitor browser (e. `/browsing:request:rejected`

POST	Initiate call request	Call was initiated (accepted by user). `/call:request:initiated`
DELETE	Reject call request	Call was rejected (declined by user). `/call:request:rejected`

POST	Process widget action	Widget action processed result (success or failure). `/widget:action:processed`

GET	Check status health	The status page health has changed (either: healthy, sick or dead). `/status:health:changed`

POST	Generate upload URL	An upload URL was generated for a status file upload (signed URL, usable once). `/v1/api/bucket/url/status/generated`
POST	Generate processing URL	An upload URL was generated for a processing/import upload (signed URL, usable once). `/v1/api/bucket/url/processing/generated`

GET	List animations	Requested animation/GIF list is being returned. `/v1/api/media/animations/listed`

POST	Subscribe user	A user subscribed or unsubscribed to emails. `/v1/api/email/subscribe`
GET	Track email view	A user viewed an email. `/v1/api/email/track/view`

POST	Channel event	Generic channel for plugins. `/v1/api/plugin/channel`
POST	Event fired	A generic plugin event has been fired. `/v1/api/plugin/event`
POST	Save plugin settings	Plugin settings saved. `/v1/api/plugin/settings/saved`

To set up Crisp integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Crisp to query the data you need using the API endpoint URLs you provide.

See the example here

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Crisp official documentation to get a full list of all API endpoints and verify the scraped ones!

View workfloworExplore 10,000+ other templates here

About Crisp

Crisp is a comprehensive multichannel customer support platform designed to facilitate instant connections between businesses and their customers or leads seeking support. With its continuously advancing toolkit, Crisp is at the forefront of guiding companies through a customer-driven revolution, leveraging conversations as a key catalyst for unlocking hypergrowth.

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