Fluent Support and Microsoft Teams Admin integration
How to connect Fluent Support and Microsoft Teams Admin
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Fluent Support and Microsoft Teams Admin integration
Create custom Fluent Support and Microsoft Teams Admin workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Fluent Support
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Supported API Endpoints for Microsoft Teams Admin
Create team
Allows you to create a new team in Microsoft Teams.
List teams
Retrieves a list of all teams that the user is a member of.
Remove member
Remove a member from a team.
Update team
Update the properties of a team.
Create channel
Allows you to create a new channel in an existing team.
Send chatMessage
Allows you to send a chat message to a chat thread.
Create workforce integration
Allows you to create an integration for workforce management.
Create workforceIntegration
Creates a new workforce integration.
Create teamworkTag
Allows you to create a new teamwork tag.
Create onlineMeeting
Allows you to create a new online meeting.
Create onlineMeeting
Creates a new online meeting.
Create online meeting
Creates a new online meeting.
Get online meeting
Retrieves the details of a specific online meeting.
Update online meeting
Updates the properties of an existing online meeting.
Delete online meeting
Deletes a specific online meeting.
Create or get online meeting
Creates a new online meeting or retrieves an existing one.
List online meeting transcripts
Lists the transcripts associated with an online meeting.
List online meeting recordings
Lists the recordings associated with an online meeting.
Create onlineMeeting
Create an online meeting on behalf of a user.
Create onlineMeeting
Create an online meeting on behalf of a user.
Create online meeting
Creates an online meeting for a user using a token.
Get onlineMeeting by meeting ID
Retrieve an online meeting using meeting ID with delegated and app permission.
Get onlineMeeting by user ID
Retrieve an online meeting using meeting ID with delegated and app permission.
Get onlineMeeting by videoTeleconferenceId
Retrieve an online meeting using videoTeleconferenceId with app permission.
Get onlineMeeting by joinWebUrl
Retrieve an online meeting using joinWebUrl with delegated and app permission.
Get onlineMeeting by user ID using joinWebUrl
Retrieve an online meeting using joinWebUrl with delegated and app permission.
Get onlineMeeting by joinMeetingId
Retrieve an online meeting using joinMeetingId with delegated and app permission.
Get onlineMeeting by user ID using joinMeetingId
Retrieve an online meeting using joinMeetingId with delegated and app permission.
Get attendee report by meeting ID (deprecated)
Retrieve the attendee report of a Teams live event using meeting ID with delegated and app permission.
Get attendee report by user ID (deprecated)
Retrieve the attendee report of a Teams live event using meeting ID with delegated and app permission.
Get online meetings
Retrieve a list of online meetings based on specified filters.
Retrieve online meeting
You can retrieve meeting information via meeting ID with either a user or application token.
Get online meeting
Retrieves an online meeting by its ID.
List online meetings
Lists online meetings for the logged-in user based on the JoinWebUrl filter.
List online meetings
Retrieve a collection of online meetings for a user.
Retrieve online meeting
Retrieve meeting information using the joinMeetingId.
List online meetings
Retrieve a list of online meetings for a user with a specific filter.
Get attendee report
Retrieves the attendee report for a specified online meeting.
Create schedule
Creates a new schedule within the scheduling groups.
Create shift
Creates a new shift within the schedule.
Create timeOff
Creates a new time off entry.
List learningProviders
Retrieves a list of learning providers.
List learningContents
Retrieves a list of learning contents for a specific provider.
Get user profile
Retrieve the profile of a user.
Get user manager
Get the profile information for a user's manager.
Get user direct reports
Retrieve the IDs of a user's direct reports.
Set automatic replies
Set automatic replies when a user is away from the office.
Get relevant people
Get the people who are most relevant to a user.
List user's OneDrive files
Access a user's files on OneDrive.
Get user calendar
Access a user's calendar on Exchange Online.
Find meeting times
Determine the best time to meet with a user's team.
Subscribe to calendar changes
Subscribe to and track changes in a user's calendar.
Track event changes
Tell the user when they're spending more than 80% of their time in meetings.
List user tasks
Find the tasks assigned to a user in Planner.
Start a new conversation
Start a new conversation in the Microsoft 365 group.
Get default notebook
Get the default notebook for the group.
Create page
Create a page in the default notebook.
Create online meeting
Creates a new online meeting.
Get online meeting
Retrieves the details of an online meeting.
Update online meeting
Updates the properties of an online meeting.
Delete online meeting
Deletes an online meeting.
Create or get online meeting
Creates or retrieves an online meeting.
List transcripts of online meeting
Lists all transcripts for an online meeting.
List recordings of online meeting
Lists all recordings for an online meeting.
Get onlineMeeting
Retrieve the properties and relationships of an onlineMeeting object.
To set up Microsoft Teams Admin integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Microsoft Teams Admin to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Microsoft Teams Admin official documentation to get a full list of all API endpoints and verify the scraped ones!
Fluent Support and Microsoft Teams Admin integration details
FAQ
Can Fluent Support connect with Microsoft Teams Admin?
Can I use Fluent Support’s API with n8n?
Can I use Microsoft Teams Admin’s API with n8n?
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