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integrationFreshdesk node
integrationMonday.com node

Freshdesk and Monday.com integration

n8n lets you integrate Freshdesk with Monday.com to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.

Integrate Freshdesk and Monday.com

Build your own Freshdesk and Monday.com integration

Create custom Freshdesk and Monday.com workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

How to connect Freshdesk and Monday.com

  • Step 1: Add the first step

  • Step 2: Add Freshdesk and Monday.com nodes

  • Step 3: Connect Freshdesk and Monday.com

  • Step 4: Run workflow

Create ticket on specific customer messages in Telegram

This is a workflow where a support channel on Telegram is being used to gather customer feedback. Depending on certain keywords in the customer's message, this workflow creates a ticket with a tag in your Freshdesk instance. The customer is then sent a message on Telegram and an item is created on Monday.com for tracking.

Nodes used in this workflow

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Freshdesk supported actions

Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Update
Update a ticket

Monday.com supported actions

Archive
Archive a board
Create
Create a new board
Get
Get a board
Get Many
Get many boards
Create
Create a new column
Get Many
Get many columns
Delete
Delete a group in a board
Create
Create a group in a board
Get Many
Get list of groups in a board
Add Update
Add an update to an item
Change Column Value
Change a column value for a board item
Change Multiple Column Values
Change multiple column values for a board item
Create
Create an item in a board's group
Delete
Delete an item
Get
Get an item
Get By Column Value
Get items by column value
Get Many
Get many items
Move
Move item to group

Looking to integrate Freshdesk and Monday.com in your company?

Why use n8n to integrate Freshdesk with Monday.com

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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