Common use cases for Freshdesk automation include automatically creating tickets from various channels like emails, chat, or social media, synchronizing customer data between Freshdesk and other applications, and generating automated reports based on ticket metrics. Additionally, teams can set up workflows that trigger notifications or actions in other tools whenever certain events occur in Freshdesk, enhancing overall efficiency. Overall, these integrations help streamline customer support processes and improve team productivity. With n8n, you can customize these workflows to fit your specific needs and extend them by adding other 400+ integrations or incorporating advanced AI logic.