In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Freshservice and Microsoft Outlook workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Create
Create a new calendar
Delete
Delete a calendar
Get
Retrieve a calendar
Get Many
List and search calendars
Update
Update a calendar
Create
Create a new contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
List and search contacts
Update
Update a contact
Create
Create a new email draft
Delete
Delete an email draft
Get
Retrieve an email draft
Send
Send an existing email draft
Update
Update an email draft
Create
Create a new event
Delete
Delete an event
Get
Retrieve an event
Get Many
List and search events
Update
Update an event
Create
Create a mail folder in the root folder of the user's mailbox
Delete
Delete a folder
Get
Retrieve a folder
Get Many
Get many folders
Update
Update a folder
Get Many
Retrieves the messages in a folder
Delete
Delete a message
Get
Retrieve a single message
Get Many
List and search messages
Move
Move a message to a folder
Reply
Create a reply to a message
Send
Send a message
Send and Wait for Response
Send a message and wait for response
Update
Update a message
Add
Add an attachment to a message
Download
Download an attachment from a message
Get
Retrieve information about an attachment of a message
Get Many
Retrieve information about the attachments of a message
Microsoft Outlook is a professional email service offered by Microsoft. It serves as an information manager, calendar, task manager, note-taker, and much more. It is widely used by individuals and businesses across the world.
Microsoft Outlook node docs + examples
Microsoft Outlook credential docs
See Microsoft Outlook integrations
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