Freshservice and Short.io integration
How to connect Freshservice and Short.io
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Freshservice and Short.io integration
Create custom Freshservice and Short.io workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Freshservice supported actions
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Supported API Endpoints for Short.io
Create link
This endpoint allows you to create a new short link.
List links
Retrieve a list of links.
Create short link
Create a new short link.
Archive URL
Archive an existing URL.
Update existing URL
Update an existing short link.
Delete URL
Delete a short link by its ID.
Generate QR code for short link
Generate a QR code for a specified link.
Get Open Graph data
Retrieve Open Graph data for a given link.
Update Open Graph data
Update Open Graph data for a specified link.
List links
Returns list of links
List links
Retrieve a list of links.
Delete URL
Delete a specified URL.
Create short link
Create a new short link.
Update existing URL
Update an existing URL.
Get link info
Retrieve detailed information about a specific link.
Expand link by long URL
Expand a link to its original long URL.
Create URL with public key
Create a URL using a public key for authorization.
Bulk create URLs
Create multiple URLs in a single request.
Delete URL
Deletes a short link by its ID
List domains
Retrieve a list of domains.
Create domain
Create a new domain entry.
Create domain
Create a new domain.
List domains
Retrieve a list of domains.
Clear statistics of domain
Clear statistics for a specified domain.
Create a domain
Creates a new domain
List Country Rules
Retrieve a list of country rules.
Create Country Rule
Create a new country rule.
Delete Country Rule
Delete a specified country rule.
List Region Rules
Retrieve a list of region rules.
Create Region Rule
Create a new region rule.
Get link statistics
Retrieves statistics for a specified link
Create link statistics
Creates statistics for a specified link
Get Open Graph data for link
Retrieve Open Graph data for a given link.
Update Open Graph data
Update Open Graph data for a given link.
Link statistics
Retrieve statistics data for a given link.
Link statistic
Update the statistics data for a given link.
Link statistics data by interval
Gets link statistics data for a specific interval.
Top column values for specified link path
Gets the top column values for a specified link path.
Clear statistics of specified domain
Clears statistics for a specified domain
Domain statistics data by interval
Retrieves domain statistics data for a specified interval
Create domain statistics
Creates statistics for a specific domain.
Get link clicks
Retrieves the clicks for links associated with a domain.
Create link clicks
Records clicks for links associated with a domain.
Get most popular links
Retrieves the most popular links within a time interval for a domain.
List of raw clicks
Retrieves a raw list of clicks on a domain.
Top values of specified column
Retrieves the top values for a specified column ordered by clicks.
Top values by interval
Retrieves top values of a specified column within a particular interval.
Create Region Rule
Create a new region rule.
List Region Rules
Retrieve a list of region rules.
Create Country Rule
Create a new country rule.
List Country Rules
Retrieve a list of country rules.
Update Open Graph data for a given link
Updates Open Graph data for a specific link.
Domain statistics
Retrieve statistics for a specific domain.
To set up Short.io integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Short.io to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshservice and Short.io integration details
Other integrations with Freshservice
FAQ
Can Freshservice connect with Short.io?
Can I use Freshservice’s API with n8n?
Can I use Short.io’s API with n8n?
Is n8n secure for integrating Freshservice and Short.io?
How to get started with Freshservice and Short.io integration in n8n.io?
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