Salesforce and Trengo integration
How to connect Salesforce and Trengo
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Salesforce and Trengo integration
Create custom Salesforce and Trengo workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Salesforce supported actions
Add Note
Add note to an account
Create
Create an account
Create or Update
Create a new account, or update the current one if it already exists (upsert)
Delete
Delete an account
Get
Get an account
Get Many
Get many accounts
Get Summary
Returns an overview of account's metadata
Update
Update an account
Create
Create a attachment
Delete
Delete a attachment
Get
Get a attachment
Get Many
Get many attachments
Get Summary
Returns an overview of attachment's metadata
Update
Update a attachment
Add Comment
Add a comment to a case
Create
Create a case
Delete
Delete a case
Get
Get a case
Get Many
Get many cases
Get Summary
Returns an overview of case's metadata
Update
Update a case
Add Contact To Campaign
Add contact to a campaign
Add Note
Add note to a contact
Create
Create a contact
Create or Update
Create a new contact, or update the current one if it already exists (upsert)
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Get Summary
Returns an overview of contact's metadata
Update
Update a contact
Create
Create a custom object record
Create or Update
Create a new record, or update the current one if it already exists (upsert)
Delete
Delete a custom object record
Get
Get a custom object record
Get Many
Get many custom object records
Update
Update a custom object record
Upload
Upload a document
Get Many
Get many flows
Invoke
Invoke a flow
Add Lead To Campaign
Add lead to a campaign
Add Note
Add note to a lead
Create
Create a lead
Create or Update
Create a new lead, or update the current one if it already exists (upsert)
Delete
Delete a lead
Get
Get a lead
Get Many
Get many leads
Get Summary
Returns an overview of Lead's metadata
Update
Update a lead
Add Note
Add note to an opportunity
Create
Create an opportunity
Create or Update
Create a new opportunity, or update the current one if it already exists (upsert)
Delete
Delete an opportunity
Get
Get an opportunity
Get Many
Get many opportunities
Get Summary
Returns an overview of opportunity's metadata
Update
Update an opportunity
Query
Execute a SOQL query that returns all the results in a single response
Create
Create a task
Delete
Delete a task
Get
Get a task
Get Many
Get many tasks
Get Summary
Returns an overview of task's metadata
Update
Update a task
Get
Get a user
Get Many
Get many users
Supported API Endpoints for Trengo
List all tickets
Retrieve a list of all tickets.
Create a ticket
Create a new ticket in the system.
Assign a ticket
Assign an existing ticket to a user.
Close a ticket
Close an existing ticket.
Reopen a ticket
Reopen a previously closed ticket.
List all messages
Retrieve a list of all messages associated with tickets.
Delete a ticket
Remove a specific ticket.
List all tickets
Retrieve a list of all tickets.
Assign ticket
Assign a ticket to a user.
Close ticket
Close an existing ticket.
Reopen ticket
Reopen a previously closed ticket.
Delete ticket
Delete a specific ticket.
List contacts
Retrieve a list of all contacts.
Create a contact
Create a new contact in the system.
Delete a contact
Remove a specific contact.
List contacts
Retrieve a list of all contacts.
Create a profile
Create a new profile in the system.
List profiles
Retrieve a list of all profiles.
List profiles
Retrieve a list of all profiles.
Import text message
Import a text message into the system.
List all voip calls
Retrieve a list of all VoIP calls made.
Get a voip call
This endpoint retrieves details of a specific voip call.
List all help centers
Retrieve a list of all help centers available.
Create a help center
This endpoint creates a new help center.
List all quick replies
Retrieve a list of all quick replies created.
Create a quick reply
This endpoint creates a new quick reply.
List all labels
Retrieve a list of all labels.
Create a label
Create a new label.
Delete a label
Remove a specific label.
List all users
Retrieve a list of all users.
Create a user
This endpoint creates a new user.
Create a category
This endpoint creates a new category.
Get category
Retrieve a specific category.
Update category
Update an existing category.
Create an article
This endpoint creates a new article.
List articles
Retrieve a list of all articles.
Get article
Retrieve a specific article.
Update article
Update an existing article.
Create a custom field
This endpoint creates a new custom field.
Create a webhook
This endpoint creates a new webhook.
List all webhooks
Retrieve a list of all webhooks set up in the system.
Create a ticket result
This endpoint creates a new ticket result.
Create a contact group
This endpoint creates a new contact group.
Create a team
This endpoint creates a new team.
Send a message
This endpoint sends a message.
List all help centers
Retrieve a list of all help centers.
Get help center
Retrieve a specific help center.
Update help center
Update an existing help center.
List blocks
Retrieve a list of all blocks.
Get block
Retrieve a specific block.
Create block
Create a new block.
Create section
Create a new section.
Update section
Update an existing section.
To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!
Salesforce and Trengo integration details
Other integrations with Salesforce
FAQ
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