Acquire and Freshservice integration
How to connect Acquire and Freshservice
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Acquire and Freshservice integration
Create custom Acquire and Freshservice workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported API Endpoints for Acquire
Authorize OAuth
Initiate the OAuth authorization process.
Tracklog
Log tracking information for OAuth.
Authorize user
Handles the authorization process for OAuth.
Track log
Tracks the log of OAuth operations.
List profiles
Retrieve the list of user profiles.
List profiles
Retrieve a list of profiles.
Create profile feedback
Submit feedback for a profile.
Get profile details
Retrieve details for a specific profile.
Send a message
Send a message associated with a profile.
List profile tags
Retrieve a list of tags associated with profiles.
List profile agents
Retrieve a list of agents associated with profiles.
Create or update a profile
Add or update profile information.
Delete a profile
Remove a profile from the system.
Get profile visit history
Retrieve the history of visits for a specific profile.
List sender emails
Retrieve a list of sender emails associated with profiles.
List feedback
Retrieve feedback associated with profiles.
Add or update profile
Create or update profile information.
List profiles
Retrieves a list of profiles.
Manage tags
Handles the tags associated with profiles.
Manage campaigns
Handles campaigns related to profiles.
Manage sender emails
Handles the sender emails associated with profiles.
List profiles
Retrieves a list of user profiles.
List chat notes
Get notes associated with a specific chat.
Get chat statistics
Retrieve statistics on chat sessions.
Get team analytics
Fetches analytics data related to the team.
Get conversion rate
Retrieves the conversion rate from analytics.
List agents
Retrieve a list of all agents.
Add agent
Create a new agent in the system.
Edit agent
Update details for a specific agent.
Save operating hours
Set the operating hours for the service.
Get operating hours
Retrieve the operating hours of the service.
Activate bot
This endpoint activates or refreshes the Bot for the session.
List campaigns
Retrieve a list of marketing campaigns.
List messages
Retrieve messages sent by users.
Get FAQ categories
Retrieve categories for FAQs.
Get setup details
Retrieve details about the setup.
List articles
Retrieve recent articles from the knowledge base.
Get suggestions
Retrieve article suggestions for users.
List triggers
Retrieve a list of triggers configured in the system.
Get webhook data
Retrieves huge data about visitor including visitor ID and chat ID.
Integrate your chatbot
Integrate a chatbot into the software.
Logout visitor
Remove all acquire data from your app related to visitorHash.
Get Visitor ID
Retrieve the visitor ID from the SDK.
Set user details
Set your user details for visitor identification.
To set up Acquire integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Acquire to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Acquire official documentation to get a full list of all API endpoints and verify the scraped ones!
Freshservice supported actions
Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket
Acquire and Freshservice integration details
Other integrations with Freshservice
FAQ
Can Acquire connect with Freshservice?
Can I use Acquire’s API with n8n?
Can I use Freshservice’s API with n8n?
Is n8n secure for integrating Acquire and Freshservice?
How to get started with Acquire and Freshservice integration in n8n.io?
Looking to integrate Acquire and Freshservice in your company?
The world's most popular workflow automation platform for technical teams including
Why use n8n to integrate Acquire with Freshservice
Build complex workflows, really fast
