Capsule and Crisp integration

Retrieve a list of all parties.

Retrieve details for a specific party.

Create a new party.

Update an existing party's information.

Delete a specific party.

Create a new organisation record.

Update an existing organisation record.

Retrieve a list of all opportunities.

Create a new opportunity.

Retrieve a list of all projects.

Update the details of an existing project.

Remove a project from the system.

Retrieve a list of all tasks.

Add a new task to the system.

Retrieve a list of all entries.

Add a new entry to the system.

Retrieve a list of all pipelines.

Retrieve details of a specific pipeline.

Create a new pipeline.

Update an existing pipeline.

Retrieve a list of all milestones.

Create a new milestone.

Retrieve a list of all lost reasons.

Retrieve a list of all boards.

Retrieve a list of all stages.

Retrieve a list of stages associated with a board.

Retrieve details about a specific stage.

Create a new stage in the system.

Update an existing stage.

Remove a stage from the system.

Retrieve a list of all track definitions.

Retrieve a list of all custom titles.

Updates an existing opportunity.

Deletes an existing opportunity.

Lists all previously deleted opportunities.

Searches for opportunities based on specified criteria.

Creates a new project.

Creates a new track.

Retrieves a list of all users.

Displays the current user's information.

Update an existing user.

Creates a new tag definition.

Get a list of tag definitions.

Retrieves a list of all custom fields.

Create a new custom field.

Creates a new reason for a lost opportunity.

Collection of country names available in Capsule; useful for populating the country field of the party's address.

Collection of ISO currency code options available in Capsule; useful for populating and displaying the opportunities' value.

Delete a specific milestone.

Create a new board.

Retrieve a list of activity types.

Retrieve a list of all REST hooks.

Retrieve details about a specific REST hook.

Subscribe to a new REST hook in the system.

Unsubscribe from a specific REST hook.

Retrieve details about a specific track definition.

Create a new track definition in the system.

Update an existing track definition.

Remove a track definition from the system.

List track definitions with the option to filter for track definitions for projects or opportunities.

Retrieve a list of all task categories.

List custom titles for this Capsule account.

Delete a custom title from Capsule.

Creates a new activity type.

List all teams.

Retrieve details of a specific task category.

Create a new task category.

Update an existing task category.

Delete an existing task category.

Show a specific track definition.

Create a track definition.

Send an invitation to a new website operator.

List all website operators.

Creates a new website.

Retrieves a specific website's details.

Deletes a specified website.

Aborts the deletion process for a website.

Creates a new website.

Resolves an existing website information.

Aborts scheduled deletion for an existing website.

Retrieves a list of all conversations.

Initiates a new conversation.

Retrieves the details of a specific conversation.

Removes a specified conversation.

Sends a message to a specific conversation.

Retrieves all messages in a specific conversation.

Lists conversations for website.

Lists conversations for a specified website.

Lists suggested conversation segments for a specified website.

Deletes a suggested conversation segment for a specified website.

Lists suggested conversation data keys for a specified website.

Deletes a suggested conversation data key for a specified website.

Retrieves a list of all people profiles.

Creates a new profile for a person.

Retrieves the details of a specific people profile.

Saves changes made to a specific people profile.

Deletes a specified people profile.

Retrieve the subscription status of a person.

Export profiles of people.

Import profiles of people.

A people profile was created.

A people profile was updated.

A people profile was removed.

A people profile was bound to session.

People profile was synchronized for session (ie.

Retrieve the profile of a specific person.

Get the count of website visitors.

List all website visitors.

Clear blocked visitors based on a specific rule.

Retrieve the current availability status of the website.

Verify the existence of a helpdesk.

Set up a new helpdesk.

Retrieve a list of campaigns.

Establish a new template for campaigns.

Retrieve details of a specific campaign template.

Delete an existing campaign template.

Creates a new conversation.

Checks if given conversation session identifier exists.

Retrieves a conversation session.

Initiates a conversation from an existing session.

Resolves messages in an existing conversation.

Composes a message in an existing conversation for MagicType preview.

Marks messages as read in conversation using given message fingerprints or all messages.

Marks messages as delivered in conversation.

Updates conversation open state for authenticated operator user.

Resolves assigned operator for conversation routing.

Updates inbox used for conversation.

Resolves conversation meta information.

Resolves an existing original message in an existing conversation.

Retrieve messages from a specific conversation session.

Sends a message in an existing conversation.

Send a text message during a conversation session.

Resolves an existing message in an existing conversation.

A message has been updated.

A message has been sent from a visitor (received by operators).

A message has been sent from an operator (received by a visitor).

A message has been removed.

A message is being composed (MagicType from operator).

Messages sent by visitor were read by an operator.

Messages sent by operators were read by visitor.

Visitor client acknowledged delivery of an operator message.

Messages sent by visitor were not read in due time by an operator.

Messages sent by operators were not read in due time by visitor.

session availability changed _(eg.

session verification status changed

session has been initiated (conversation started)

an email has been set for session

a phone number has been set for session

an address has been set for session

a subject has been set for session

an avatar has been set for session

a nickname has been set for session

user custom data has been set for session

user segments have been added to session

session was just blocked or unblocked

conversation has been opened by an operator (viewed by)

Current device locales were just pushed for session.

A page was just browsed by user on session.

Events were just pushed from user on session.

A user rating was just submitted for session.

A topic was just detected from the session messages.

Session has been removed (i.

Conversation has been closed by a viewing operator.

The list of conversation participants has been updated.

An operator mentioned another operator.

A routing identifier was set on conversation.

An inbox identifier was set on conversation.

Session state changed (eg.

User device just advertised its capabilities on session (eg.

Current geolocation was just pushed for session.

Current device system was just pushed for session.

Current device network was just pushed for session.

Current device timezone was just pushed for session.

The campaign delivery is progressing (e.

The campaign was dispatched.

MagicBrowse request initiated by visitor browser.

MagicBrowse request rejected by visitor browser (e.

Call was initiated (accepted by user).

Call was rejected (declined by user).

Widget action processed result (success or failure).

The status page health has changed (either: healthy, sick or dead).

An upload URL was generated for a status file upload (signed URL, usable once).

An upload URL was generated for a processing/import upload (signed URL, usable once).

Requested animation/GIF list is being returned.

A user subscribed or unsubscribed to emails.

A user viewed an email.

Generic channel for plugins.

A generic plugin event has been fired.

Plugin settings saved.