Customer.io and Freshdesk integration
How to connect Customer.io and Freshdesk
Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Build your own Customer.io and Freshdesk integration
Create custom Customer.io and Freshdesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Customer.io supported actions
Create or Update
Create a new customer, or update the current one if it already exists (upsert)
Delete
Delete a customer
Track
Track a customer event
Track Anonymous
Track an anonymous event
Get
Get Many
Get Metrics
Add Customer
Remove Customer
Freshdesk supported actions
Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Update
Update a ticket
Customer.io and Freshdesk integration details
Other integrations with Customer.io
Other integrations with Freshdesk
FAQ
Can Customer.io connect with Freshdesk?
Can I use Customer.io’s API with n8n?
Can I use Freshdesk’s API with n8n?
Is n8n secure for integrating Customer.io and Freshdesk?
How to get started with Customer.io and Freshdesk integration in n8n.io?
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Why use n8n to integrate Customer.io with Freshdesk
Build complex workflows, really fast
