Customer.io and Freshdesk integration

Save yourself the work of writing custom integrations for Customer.io and Freshdesk and use n8n instead. Build adaptable and scalable Communication, Development, workflows that work with your technology stack. All within a building experience you will love.

Get Started See n8n in action

How to connect Customer.io and Freshdesk

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Customer.io and Freshdesk integration

Create custom Customer.io and Freshdesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Customer.io supported actions

Freshdesk supported actions

Customer.io and Freshdesk integration details

Customer.io

Customer.io is the best automated messaging platform for tech-savvy marketers who want greater autonomy and freedom when creating and distributing data-driven emails, push notifications, in-app messages, SMS, and much more.

Customer.io node docs + examples

Customer.io credential docs

See Customer.io integrations

Related categories

Communication Development

Freshdesk

Freshdesk is designed to simplify and enhance customer service. Online businesses frequently use its top-notch and economical features to boost customer self-service and the general productivity of their support teams.

Freshdesk node docs + examples

Freshdesk credential docs

See Freshdesk integrations

Related categories

Communication

Other integrations with Customer.io

Other integrations with Freshdesk

Save engineering resources

Reduce time spent on customer integrations, engineer faster POCs, keep your customer-specific functionality separate from product all without having to code.

Learn more

FAQs