Customer.io and Missive integration

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How to connect Customer.io and Missive

Build your own Customer.io and Missive integration

Create custom Customer.io and Missive workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Customer.io supported actions

Create or Update	Create a new customer, or update the current one if it already exists (upsert)
Delete	Delete a customer

Track	Track a customer event
Track Anonymous	Track an anonymous event

Get
Get Many
Get Metrics

Add Customer
Remove Customer

Supported API Endpoints for Missive

POST	Reopen conversation	Reopens the current conversation. `reopen()`
POST	Assign users	Assigns users to the current conversation. `assign(userIds)`
POST	Create draft	Creates a new draft in a new conversation. `/v1/api/conversations/compose`
GET	List conversations	List conversations visible to the user who owns the API token. `/v1/conversations`
GET	Get conversation	Fetch a specific conversation using the conversation id. `/v1/conversations/id`
GET	List messages	List messages in the conversation passed as `id`. `/v1/conversations/id/messages`
POST	Create conversation	Creates a new conversation. `#method-createConversation`
POST	Archive conversation	Archives a specified conversation. `#method-archive`
POST	Trash conversation	Moves the specified conversation to trash. `#method-trash`
POST	Move to inbox	Moves the specified conversation back to inbox. `#method-moveToInbox`
POST	Comment on conversation	Adds a comment to a specified conversation. `#method-comment`
POST	Create task	Creates a new task related to a conversation. `#method-createTask`
POST	Add labels	Adds labels to the specified conversation. `#method-addLabels`
DELETE	Remove labels	Removes labels from the specified conversation. `#method-removeLabels`
POST	Close conversation	Closes a specified conversation. `#method-close`
POST	Reopen conversation	Reopens a specified closed conversation. `#method-reopen`
POST	Assign conversation	Assigns a specified conversation to a user. `#method-assign`
POST	Add assignees	Adds assignees to a specified conversation. `#method-addAssignees`
DELETE	Remove assignees	Removes assignees from a specified conversation. `#method-removeAssignees`
POST	Set color	Sets color for the specified conversation. `#method-setColor`
POST	Set subject	Sets the subject of the specified conversation. `#method-setSubject`
GET	Fetch conversations	Fetches attributes for the given conversation IDs. `fetchConversations(ids)`
POST	Create conversation	Creates a new conversation. `createConversation(options)`
POST	Archive conversation	Archives current conversation. `archive()`
POST	Trash conversation	Trashes current conversation. `trash()`
POST	Move to Inbox	Moves current conversation to Inbox. `moveToInbox()`
POST	Create comment	Creates a comment in the current conversation. `comment(body)`
POST	Add labels	Adds labels to the current conversation. `addLabels(labelIds)`
POST	Remove labels	Removes labels from the current conversation. `removeLabels(labelIds)`
POST	Close conversation	Closes the current conversation. `close()`
POST	Create draft in current conversation	Creates a new draft in the current conversation. `/v1/api/conversations/composeInConversation`
POST	Reply to conversation	Replies to current conversation latest message. `/v1/api/conversations/reply`
POST	Forward message	Forwards current conversation latest message. `/v1/api/conversations/forward`
POST	Insert text	Inserts content as text in the currently selected composer. `/v1/api/conversations/insertText`
POST	Insert HTML	Inserts content as HTML in the currently selected composer. `/v1/api/conversations/insertHtml`

POST	Create draft	Creates a new draft in Missive. `/v1/drafts`

POST	Create report	Create analytics report `/v1/analytics/reports`
GET	Get report	Get analytics report `/v1/analytics/reports/id`

POST	Create contact	Creates new contacts in the contact book. `/v1/contacts`
PATCH	Update contact(s)	Update existing contacts with new information based on their IDs. `/v1/contacts/id1,id2,id3,...`
GET	List contacts	Retrieve a list of contacts stored in Missive. `/v1/contacts`
GET	Get a contact	Fetch a specific contact using the contact ID. `/v1/contacts/id`

GET	List contact books	List the contact books that the authenticated user has access to. `/v1/contact_books`

GET	List contact groups	List contact groups or organizations linked to a contact book. `/v1/contact_groups`

POST	Create message	Create an incoming message in a custom channel. `/v1/messages`
GET	Get message	Fetch a specific message headers, body and attachments using the message id. `/v1/messages/id`
GET	List messages	Fetch messages matching an email Message-ID. `/v1/messages?email_message_id=Message-ID`
GET	Fetch messages	Fetches attributes for the given message IDs. `fetchMessages(ids)`

GET	List organizations	List organizations the authenticated user is part of. `/v1/organizations`

POST	Create post	Create a post in a conversation or append it to an existing one. `/v1/posts`

GET	List responses	List responses for the authenticated user. `/v1/responses`
GET	Get response	Fetch a specific response using the response id. `/v1/responses/id`

GET	List shared labels	List shared labels in organizations the authenticated user is part of. `/v1/shared_labels`

GET	List teams	List teams in organizations the authenticated user is part of. `/v1/teams`

GET	List users	List users in organizations the authenticated user is part of. `/v1/users`
GET	Fetch users	Fetches attributes for all users. `fetchUsers()`

GET	Get stored data	Retrieve data that has been previously stored using storeSet. `/api/store/get`
POST	Set stored data	Store data that remains consistent between page reloads and app reloads. `/api/store/set`

GET	Fetch labels	Fetches attributes for all shared labels. `fetchLabels()`

POST	Create task	Creates a task in the current conversation. `createTask(body, completed)`

To set up Missive integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Missive to query the data you need using the API endpoint URLs you provide.

See the example here

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Missive official documentation to get a full list of all API endpoints and verify the scraped ones!

View workfloworExplore 10,000+ other templates here

Customer.io and Missive integration details

Customer.io

Customer.io is the best automated messaging platform for tech-savvy marketers who want greater autonomy and freedom when creating and distributing data-driven emails, push notifications, in-app messages, SMS, and much more.

Related categories

Missive

Missive unifies team inboxes and chat in one app, prioritizing collaboration by centralizing team communication. Key features include team inboxes, internal team chat, workflow automation through rules, and seamless integrations, enhancing overall team coordination and efficiency.

Related categories

Communication

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Customer.io and Missive integration

How to connect Customer.io and Missive

Create a new workflow and add the first step

Build your own Customer.io and Missive integration

Customer.io supported actions

Supported API Endpoints for Missive