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ERPNext and WhatsApp Business Cloud integration

Save yourself the work of writing custom integrations for ERPNext and WhatsApp Business Cloud and use n8n instead. Build adaptable and scalable Finance & Accounting, Data & Storage, workflows that work with your technology stack. All within a building experience you will love.

How to connect ERPNext and WhatsApp Business Cloud

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

ERPNext and WhatsApp Business Cloud integration: Create a new workflow and add the first step

AI-powered candidate shortlisting automation for ERPNext

Template Guide for Employee Shortlisting AI Agent Automation Overview This template automates the process of shortlisting job applicants using ERPNext, n8n, and AI-powered decision-making tools like Google Gemini and OpenAI. It reduces manual effort, ensures fast evaluations, and provides justifiable decisions about applicants. This is ideal for businesses aiming to streamline their recruitment process while maintaining accuracy and professionalism. YouTube Tutorial: For a full walkthrough of this template, visit: Integrate AI in ERPNext: Automate Recruitment Job Applicant Shortlisting in Seconds! What Does This Template Do? Webhook Integration with ERPNext: Automatically triggers the workflow when a job application is created in ERPNext. Resume Validation: Ensures resumes are attached and correctly processes various file formats like PDF and DOC. AI-Powered Evaluation: Uses AI to compare resumes against job descriptions and provides a: Fit Level (Strong, Moderate, or Weak) Score (0–100) Justification for the decision. Automated Decision Making: Based on AI-generated scores: Candidates with a score of 80 or higher are Accepted. Candidates below 80 are Rejected. Applications missing required fields or attachments are put On Hold. ERPNext Integration: Updates applicant records in ERPNext, including custom fields such as justification, fit level, and scores. Notifications: Notifies candidates via email, WhatsApp, or SMS about their application status. Step-by-Step Guide Step 1: Set Up ERPNext Webhook Go to Webhooks in ERPNext. Create a webhook for the Job Applicant DocType. Set the trigger to Insert. Pin and test the webhook to ensure proper data flow. Step 2: Import the Template into n8n Open your n8n instance. Import the provided workflow template. Check all nodes for proper configuration. Step 3: Configure Credentials Add your ERPNext API credentials to the ERPNext nodes. Add credentials for AI services like OpenAI or Google Gemini. Configure additional services like WhatsApp or email if you plan to use them for notifications. Step 4: Test Resume Validation Test how the workflow handles different file types (e.g., PDF, DOC, JPG). Ensure resumes without the proper format or attachment are flagged and rejected. Step 5: AI Evaluation The AI model (Google Gemini or OpenAI) will evaluate resumes against job descriptions. Customize the AI prompt to suit your job evaluation needs. The output will include a Fit Level, Score, Rating, and Justification. Step 6: Decision Automation The workflow automatically categorizes applicants: Accepted for scores ≥ 80. Rejected for scores < 80. On Hold if essential fields or attachments are missing. Step 7: Update ERPNext Records The workflow updates the Job Applicant record in ERPNext with: Status (Accepted, Rejected, On Hold) AI-generated Fit Level, Score, Rating, and Justification. Step 8: Notify Candidates Configure notification nodes (email, WhatsApp, or SMS). Inform candidates about their application status and include feedback if required. How It Works Trigger: The workflow starts when a job application is submitted in ERPNext. Validation: Checks if the resume is attached and in the correct format. AI Evaluation: Compares the resume with the job description and generates a decision. ERPNext Update: Updates the applicant's record with the decision and justification. Notification: Sends a personalized notification to the candidate. Dos and Don’ts Dos: Customize Prompts: Tailor the AI prompt to match your specific job evaluation requirements. Test the Workflow: Run sample data to ensure the process works as intended. Secure Your Credentials: Keep your API credentials safe and do not share them publicly. Optimize for Different Formats: Ensure the workflow can handle all types of resumes you expect. Don’ts: Avoid Manual Intervention: Let the workflow handle most of the tasks to ensure efficiency. Do Not Skip Testing: Always test the workflow with various scenarios to avoid errors. Do Not Overlook Notifications: Ensure candidates are notified promptly to maintain professionalism. Customization Options Add logic for more file types (e.g., scanned images using OCR). Enhance the AI prompts to analyze more complex resume data. Integrate additional tools like Slack or Trello for recruitment tracking. Resources GET n8n Now N8N COURSE n8n Book YouTube Tutorial: For a full walkthrough of this template, visit: SyncBricks YouTube Channel Detailed Guides and Courses: Learn more about ERPNext and AI-driven automation at: SyncBricks LMS Support If you encounter issues or want to explore more possibilities with AI-driven automation, feel free to reach out: Email: [email protected] Website: ERPNext and Other Courses LinkedIn: Amjid Ali Let me know if you'd like further details or modifications to the guide!

Popular ways to use the ERPNext and WhatsApp Business Cloud integration

Build your own ERPNext and WhatsApp Business Cloud integration

Create custom ERPNext and WhatsApp Business Cloud workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

ERPNext supported actions

WhatsApp Business Cloud supported actions

ERPNext and WhatsApp Business Cloud integration details

ERPNext

ERPNext

ERPNext is a free, agile and open-source ERP (Enterprise Resource Planning) system. It covers everything you require, from financial accounting, to HR and payroll, CRM, manufacturing, and other modules that helps you run and automate your business.

WhatsApp Business Cloud

WhatsApp Business Cloud

The cloud-based version of WhatsApp Business API, WhatsApp Cloud API enables companies and developers to build applications on top of WhatsApp to personalize user experiences and quickly and easily respond to customers.

FAQ about ERPNext integrations

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Why

Why use n8n to integrate ERPNext with WhatsApp Business Cloud

Handle branching, merging and iteration easily. Pause your workflow to wait for external events.

Re-run single steps to test changes in no time. And pin your data to avoid generating trigger events every time you execute.

Your data is displayed alongside your settings, making edge cases easy to track down.

Use 1000+ workflow templates available from our core team and our community.

Copy and paste, easily import and export workflows.

Simple enough to 
understand + sophisticated 
enough to ship