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integrationFreshservice node
integrationTelegram node

Freshservice and Telegram integration

Save yourself the work of writing custom integrations for Freshservice and Telegram and use n8n instead. Build adaptable and scalable Productivity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Freshservice and Telegram

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshservice and Telegram integration: Create a new workflow and add the first step

Step 2: Add and configure Freshservice and Telegram nodes

You can find Freshservice and Telegram in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Freshservice and Telegram nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Freshservice and Telegram integration: Add and configure Freshservice and Telegram nodes

Step 3: Connect Freshservice and Telegram

A connection establishes a link between Freshservice and Telegram (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshservice and Telegram integration: Connect Freshservice and Telegram

Step 4: Customize and extend your Freshservice and Telegram integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshservice and Telegram with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshservice and Telegram integration: Customize and extend your Freshservice and Telegram integration

Step 5: Test and activate your Freshservice and Telegram workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshservice to Telegram or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshservice and Telegram integration: Test and activate your Freshservice and Telegram workflow

Build your own Freshservice and Telegram integration

Create custom Freshservice and Telegram workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshservice supported actions

Create
Create an agent
Delete
Delete an agent
Get
Retrieve an agent
Get Many
Retrieve many agents
Update
Update an agent
Create
Create an agent group
Delete
Delete an agent group
Get
Retrieve an agent group
Get Many
Retrieve many agent groups
Update
Update an agent group
Get
Retrieve an agent role
Get Many
Retrieve many agent roles
Create
Create an announcement
Delete
Delete an announcement
Get
Retrieve an announcement
Get Many
Retrieve many announcements
Update
Update an announcement
Create
Create an asset type
Delete
Delete an asset type
Get
Retrieve an asset type
Get Many
Retrieve many asset types
Update
Update an asset type
Create
Create a change
Delete
Delete a change
Get
Retrieve a change
Get Many
Retrieve many changes
Update
Update a change
Create
Create a department
Delete
Delete a department
Get
Retrieve a department
Get Many
Retrieve many departments
Update
Update a department
Create
Create a location
Delete
Delete a location
Get
Retrieve a location
Get Many
Retrieve many locations
Update
Update a location
Create
Create a problem
Delete
Delete a problem
Get
Retrieve a problem
Get Many
Retrieve many problems
Update
Update a problem
Create
Create a product
Delete
Delete a product
Get
Retrieve a product
Get Many
Retrieve many products
Update
Update a product
Create
Create a release
Delete
Delete a release
Get
Retrieve a release
Get Many
Retrieve many releases
Update
Update a release
Create
Create a requester
Delete
Delete a requester
Get
Retrieve a requester
Get Many
Retrieve many requesters
Update
Update a requester
Create
Create a requester group
Delete
Delete a requester group
Get
Retrieve a requester group
Get Many
Retrieve many requester groups
Update
Update a requester group
Create
Create a software application
Delete
Delete a software application
Get
Retrieve a software application
Get Many
Retrieve many software applications
Update
Update a software application
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Update
Update a ticket

Telegram supported actions

Get
Get up to date information about a chat
Get Administrators
Get the Administrators of a chat
Get Member
Get the member of a chat
Leave
Leave a group, supergroup or channel
Set Description
Set the description of a chat
Set Title
Set the title of a chat
Answer Query
Send answer to callback query sent from inline keyboard
Answer Inline Query
Send answer to callback query sent from inline bot
Get
Get a file
Delete Chat Message
Delete a chat message
Edit Message Text
Edit a text message
Pin Chat Message
Pin a chat message
Send Animation
Send an animated file
Send Audio
Send a audio file
Send Chat Action
Send a chat action
Send Document
Send a document
Send Location
Send a location
Send Media Group
Send group of photos or videos to album
Send Message
Send a text message
Send Photo
Send a photo
Send Sticker
Send a sticker
Send Video
Send a video
Unpin Chat Message
Unpin a chat message

FAQs

  • Can Freshservice connect with Telegram?

  • Can I use Freshservice’s API with n8n?

  • Can I use Telegram’s API with n8n?

  • Is n8n secure for integrating Freshservice and Telegram?

  • How to get started with Freshservice and Telegram integration in n8n.io?

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Why use n8n to integrate Freshservice with Telegram

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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