Back to Integrations
Freshworks CRM
OpenAI
integrationFreshworks CRM node
integrationOpenAI node

Freshworks CRM and OpenAI integration

n8n lets you integrate Freshworks CRM with OpenAI to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.

Integrate Freshworks CRM and OpenAI

Get started

Build your own Freshworks CRM and OpenAI integration

Create custom Freshworks CRM and OpenAI workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

How to connect Freshworks CRM and OpenAI

  • Step 1: Add the first step

  • Step 2: Add Freshworks CRM and OpenAI nodes

  • Step 3: Connect Freshworks CRM and OpenAI

  • Step 4: Run workflow

Over 3000 companies switch to n8n every single week

Freshworks CRM supported actions

  • Account
  • Appointment
  • Contact
  • Deal
  • Note
  • Sales Activity
  • Search
  • Task
Create
Create an account
Delete
Delete an account
Get
Retrieve an account
Get Many
Retrieve many accounts
Update
Update an account
Create
Create an appointment
Delete
Delete an appointment
Get
Retrieve an appointment
Get Many
Retrieve many appointments
Update
Update an appointment
Create
Create a contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
Retrieve many contacts
Update
Update a contact
Create
Create a deal
Delete
Delete a deal
Get
Retrieve a deal
Get Many
Retrieve many deals
Update
Update a deal
Create
Create a note
Delete
Delete a note
Update
Update a note
Get
Retrieve a sales activity
Get Many
Retrieve many sales activities
Query
Search for records by entering search queries of your choice
Lookup
Search for the name or email address of records
Create
Create a task
Delete
Delete a task
Get
Retrieve a task
Get Many
Retrieve many tasks
Update
Update a task

OpenAI supported actions

  • Assistant
  • Text
  • Image
  • Audio
  • File
Create an Assistant
Create a new assistant
Delete an Assistant
Delete an assistant from the account
List Assistants
List assistants in the organization
Message an Assistant
Send messages to an assistant
Update an Assistant
Update an existing assistant
Message a Model
Create a completion with GPT 3, 4, etc.
Classify Text for Violations
Check whether content complies with usage policies
Analyze Image
Take in images and answer questions about them
Generate an Image
Creates an image from a text prompt
Generate Audio
Creates audio from a text prompt
Transcribe a Recording
Transcribes audio into the text
Translate a Recording
Translate audio into the text in the english language
Delete a File
Delete a file from the server
List Files
Returns a list of files that belong to the user's organization
Upload a File
Upload a file that can be used across various endpoints

Freshworks CRM and OpenAI integration details

integrationFreshworks CRM node
Freshworks CRM

Freshsales is a powerful CRM (Customer Relationships Management) system that helps you personalize engagement and shorten your sales cycle. It is an award-winning software used by thousands of businesses. As a comprehensive solution, it reduces IT complexity & cost, and offers a complete view of your customers.

integrationOpenAI node
OpenAI

OpenAI, the creator of ChatGPT, offers a range of powerful models including GPT-3, DALL·E, and Whisper. Leverage these models to build AI-powered workflows.

Freshworks CRM and OpenAI integration tutorials

featured image
  • Tutorial

How to create a ChatGPT Discord bot

In this tutorial, we dive deep into how to create an AI bot for analyzing user requests and automating notifications in different Discord channels. Read on!

featured image
  • Tutorial

How to create an AI bot in Telegram

Learn how to create an AI chatbot for Telegram with our easy-to-follow guide. Ideal for users who are interested in exploring the realm of bot development without coding.

featured image
  • Tutorial

How to create an AI-driven tweet generator bot in 10 minutes

Lacking time or inspiration for your tweets? Then leverage OpenAI and n8n to generate tweets for you and store them in Airtable for further review.

featured image
  • Tutorial

How to use OpenAI node with n8n to automate your workflows

Learn how to use OpenAI node together with n8n to automate your workflows – discover these 6 existing automation ideas!

featured image
  • Tutorial

How to get started with ChatGPT in your n8n projects: 5 simple workflows

Learn how to connect n8n with ChatGPT and effectively use this chatbot. Prompt engineering and prompt chaining is the trick!

Looking to integrate Freshworks CRM and OpenAI in your company?

Contact Sales

Why use n8n to integrate Freshworks CRM with OpenAI

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

Get started
red iconyellow iconred iconyellow icon

Automate without limits

Impressum & Legal

Report a vulnerability

© 2024 n8n | All rights reserved.