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integrationIntercom node
integrationMicrosoft Outlook node

Intercom and Microsoft Outlook integration

Save yourself the work of writing custom integrations for Intercom and Microsoft Outlook and use n8n instead. Build adaptable and scalable Communication, and Sales workflows that work with your technology stack. All within a building experience you will love.

How to connect Intercom and Microsoft Outlook

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Intercom and Microsoft Outlook integration: Create a new workflow and add the first step

Step 2: Add and configure Intercom and Microsoft Outlook nodes

You can find Intercom and Microsoft Outlook in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Intercom and Microsoft Outlook nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Intercom and Microsoft Outlook integration: Add and configure Intercom and Microsoft Outlook nodes

Step 3: Connect Intercom and Microsoft Outlook

A connection establishes a link between Intercom and Microsoft Outlook (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Intercom and Microsoft Outlook integration: Connect Intercom and Microsoft Outlook

Step 4: Customize and extend your Intercom and Microsoft Outlook integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Intercom and Microsoft Outlook with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Intercom and Microsoft Outlook integration: Customize and extend your Intercom and Microsoft Outlook integration

Step 5: Test and activate your Intercom and Microsoft Outlook workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Intercom to Microsoft Outlook or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Intercom and Microsoft Outlook integration: Test and activate your Intercom and Microsoft Outlook workflow

Build your own Intercom and Microsoft Outlook integration

Create custom Intercom and Microsoft Outlook workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Intercom supported actions

Create
Create a new company
Get
Get data of a company
Get Many
Get data of many companies
Update
Update a company
Users
List company's users
Create
Create a new lead
Delete
Delete a lead
Get
Get data of a lead
Get Many
Get data of many leads
Update
Update new lead
Create
Create a new user
Delete
Delete a user
Get
Get data of a user
Get Many
Get data of many users
Update
Update a user

Microsoft Outlook supported actions

Create
Create a new calendar
Delete
Delete a calendar
Get
Retrieve a calendar
Get Many
List and search calendars
Update
Update a calendar
Create
Create a new contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
List and search contacts
Update
Update a contact
Create
Create a new email draft
Delete
Delete an email draft
Get
Retrieve an email draft
Send
Send an existing email draft
Update
Update an email draft
Create
Create a new event
Delete
Delete an event
Get
Retrieve an event
Get Many
List and search events
Update
Update an event
Create
Create a mail folder in the root folder of the user's mailbox
Delete
Delete a folder
Get
Retrieve a folder
Get Many
Get many folders
Update
Update a folder
Get Many
Retrieves the messages in a folder
Delete
Delete a message
Get
Retrieve a single message
Get Many
List and search messages
Move
Move a message to a folder
Reply
Create a reply to a message
Send
Send a message
Update
Update a message
Add
Add an attachment to a message
Download
Download an attachment from a message
Get
Retrieve information about an attachment of a message
Get Many
Retrieve information about the attachments of a message

FAQs

  • Can Intercom connect with Microsoft Outlook?

  • Can I use Intercom’s API with n8n?

  • Can I use Microsoft Outlook’s API with n8n?

  • Is n8n secure for integrating Intercom and Microsoft Outlook?

  • How to get started with Intercom and Microsoft Outlook integration in n8n.io?

Looking to integrate Intercom and Microsoft Outlook in your company?

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Why use n8n to integrate Intercom with Microsoft Outlook

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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