Freshdesk and Jira Software integration

Save yourself the work of writing custom integrations for Freshdesk and Jira Software and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Freshdesk and Jira Software

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Build your own Freshdesk and Jira Software integration

Create custom Freshdesk and Jira Software workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshdesk and Jira Software integration details

Freshdesk

Freshdesk is designed to simplify and enhance customer service. Online businesses frequently use its top-notch and economical features to boost customer self-service and the general productivity of their support teams.

Freshdesk node docs + examples

Freshdesk credential docs

See Freshdesk integrations

Related categories

Communication

Jira Software

Jira is a unique project management tool for software developers that started as an issue tracking platform. Jira Software offers the same features of Jira Core, and also includes additional Agile functionalities.

Jira Software node docs + examples

Jira Software credential docs

See Jira Software integrations

Related categories

Development Productivity

Other integrations with Freshdesk

Other integrations with Jira Software

Save engineering resources

Reduce time spent on customer integrations, engineer faster POCs, keep your customer-specific functionality separate from product all without having to code.

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Freshdesk and Jira Software integration tutorials

A guide to incident response playbooks

Learn the importance of incident response playbooks, how they enhance incident management, and automate your playbook with n8n workflow templates in this comprehensive article.

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