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Jira Software and PagerDuty integration

Save yourself the work of writing custom integrations for Jira Software and PagerDuty and use n8n instead. Build adaptable and scalable Development, Productivity, workflows that work with your technology stack. All within a building experience you will love.

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How to connect Jira Software and PagerDuty

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Jira Software and PagerDuty integration: Create a new workflow and add the first step

Incident response workflow - Part 3

This workflow is the third of three. You can find the other workflkows here: Incident Response Workflow - Part 1 Incident Response Workflow - Part 2 Incident Response Workflow - Part 3 We have the following nodes in the workflow: Webhook node: This trigger node listens to the event when the Resolve button is clicked. PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty. Jira Software node: This node moves the incident issue to Done. Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira. Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.

Get started with this workflow

Popular ways to use the Jira Software and PagerDuty integration

Incident response workflow - Part 3

Triage Microsoft 365 incidents into Jira with GPT-4o-mini, PagerDuty and Teams

Build your own Jira Software and PagerDuty integration

Create custom Jira Software and PagerDuty workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Jira Software supported actions

PagerDuty supported actions

Jira Software and PagerDuty integration details

Jira Software

Jira Software

Jira is a unique project management tool for software developers that started as an issue tracking platform. Jira Software offers the same features of Jira Core, and also includes additional Agile functionalities.

Related categories

PagerDuty

PagerDuty

PagerDuty, a cloud computing company, is a useful tool for IT departments of companies as it provides incident response, critical event management, CollabOps, and automated diagnosis. It helps many companies save time and money with its powerful services.

Related categories

Other integrations with Jira Software and PagerDuty

With Jira Software

With PagerDuty

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Jira Software and PagerDuty integration tutorials

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Why

Why use n8n to integrate Jira Software with PagerDuty

Handle branching, merging and iteration easily. Pause your workflow to wait for external events.

Re-run single steps to test changes in no time. And pin your data to avoid generating trigger events every time you execute.

Your data is displayed alongside your settings, making edge cases easy to track down.

Use 1000+ workflow templates available from our core team and our community.

Copy and paste, easily import and export workflows.

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