WhatsApp bot: A low-code guide to building your own
Step-by-step guide on building a WhatsApp bot with n8n: from setting up a Meta developer account to designing workflows and testing your bot.
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Webhook and WhatsApp Business Cloud integration
n8n lets you integrate Webhook with WhatsApp Business Cloud to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.
Integrate Webhook and WhatsApp Business Cloud
Build your own Webhook and WhatsApp Business Cloud integration
Create custom Webhook and WhatsApp Business Cloud workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
How to connect Webhook and WhatsApp Business Cloud
Step 1: Add the first step
Step 2: Add Webhook and WhatsApp Business Cloud nodes
Step 3: Connect Webhook and WhatsApp Business Cloud
Step 4: Run workflow
WhatsApp Starter Workflow
This n8n workflow is designed for working with the WhatsApp Business platform. It allows to send custom replies via WhatsApp in response to incoming user messages.
💡 Take a look at the step-by-step tutorial on how to create a WhatsApp bot.
The workflow consists of two parts:
- The first Verify webhook sends back verification challenge string. You will need this part during the setup process on the Meta for Developers portal:
- Select your App
- Go to WhatsApp Configuration
- Click on the Edit button in the Webhook session
- Enter your production webhook URL, provide Verify token (can be any text string)
- Remember to activate the n8n workflow!
- Finally press "Verify and save"
- Once the webhook is verified, the Respond webhook receives various POST requests from Meta regarding WhatsApp messages (user messages and status notifications).
The workflow checks whether the incoming JSON contains a user message. If this is the case, it sends the text message back to the user. This is a custom message, not a WhatsApp Business template.
Nodes used in this workflow
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Webhook and WhatsApp Business Cloud integration details
Webhook
Webhooks are automatic notifications that apps send when something occurs. They are sent to a certain URL, which is effectively the app's phone number or address, and contain a message or payload. Polling is nearly never quicker than webhooks, and it takes less effort from you.
Looking to integrate Webhook and WhatsApp Business Cloud in your company?
Why use n8n to integrate Webhook with WhatsApp Business Cloud
Build complex workflows, really fast
