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Jira Software
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Jira Software and Mattermost integration

n8n lets you integrate Jira Software with Mattermost to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.

Integrate Jira Software and Mattermost

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Build your own Jira Software and Mattermost integration

Create custom Jira Software and Mattermost workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

How to connect Jira Software and Mattermost

  • Step 1: Add the first step

  • Step 2: Add Jira Software and Mattermost nodes

  • Step 3: Connect Jira Software and Mattermost

  • Step 4: Run workflow

Manage custom incident response in PagerDuty and Jira

This workflow automatically follows the steps in a custom incident response playbook and manages incidents in PagerDuty, Jira tickets, and notifies the on-call team in Mattermost.

This workflow consists of three sub-workflows, each automating specific steps in the playbook. Read more about this use case and learn how to set up the workflows step-by-step in the blog tutorial How to automate every step of an incident response workflow.

Prerequisites

Nodes

  • Webhook nodes trigger the workflows when an incident is created in PagerDuty, and when the incidedent is acknowledged and resolved.
  • Mattermost nodes create an auxiliary channel for the on-call team to discuss the incident with buttons to acknowledge the incident and mark it as resolved.
  • PagerDuty nodes update the status of the incident.
  • Jira nodes create an issue about the incident and update its status when it's resolved.

Nodes used in this workflow

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Popular Jira Software and Mattermost workflows

Jira Software node
Mattermost node
Webhook node

Manage custom incident response in PagerDuty and Jira

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by tanay1337
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3 years
Jira Software node
Mattermost node
PagerDuty node
Webhook node

Incident Response Workflow - Part 3

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by tanay1337
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3 years

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Jira Software supported actions

  • Issue
  • Issue Attachment
  • Issue Comment
  • User
Changelog
Get issue changelog
Create
Create a new issue
Delete
Delete an issue
Get
Get an issue
Get Many
Get many issues
Notify
Create an email notification for an issue and add it to the mail queue
Status
Return either all transitions or a transition that can be performed by the user on an issue, based on the issue's status
Update
Update an issue
Add
Add attachment to issue
Get
Get an attachment
Get Many
Get many attachments
Remove
Remove an attachment
Add
Add comment to issue
Get
Get a comment
Get Many
Get many comments
Remove
Remove a comment
Update
Update a comment
Create
Create a new user
Delete
Delete a user
Get
Retrieve a user

Mattermost supported actions

  • Channel
  • Message
  • Reaction
  • User
Add User
Add a user to a channel
Create
Create a new channel
Delete
Soft delete a channel
Member
Get a page of members for a channel
Restore
Restores a soft deleted channel
Search
Search for a channel
Statistics
Get statistics for a channel
Delete
Soft delete a post, by marking the post as deleted in the database
Post
Post a message into a channel
Post Ephemeral
Post an ephemeral message into a channel
Create
Add a reaction to a post
Delete
Remove a reaction from a post
Get Many
Get many reactions to one or more posts
Create
Create a new user
Deactive
Deactivates the user and revokes all its sessions by archiving its user object
Get By Email
Get a user by email
Get By ID
Get a user by ID
Get Many
Retrieve many users
Invite
Invite user to team

Jira Software and Mattermost integration details

integrationJira Software node
Jira Software

Jira is a unique project management tool for software developers that started as an issue tracking platform. Jira Software offers the same features of Jira Core, and also includes additional Agile functionalities.

integrationMattermost node
Mattermost

Mattermost is made for development teams collaboration. It is a self-hosted, open-source online chat program featuring file sharing, search, and integrations. It is intended to be used by businesses and organizations as an internal conversation.

Jira Software and Mattermost integration tutorials

featured image
  • Guide

A guide to incident response playbooks

Learn the importance of incident response playbooks, how they enhance incident management, and automate your playbook with n8n workflow templates in this comprehensive article.

featured image
  • Tips

5 workflow automations for Mattermost that we love at n8n

Discover five of our favorite use cases of n8n with Mattermost, for both work productivity and team engagement.

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  • Tutorial

How to automate your team's video collaboration workflow

Create a custom Mattermost slash command that helps to quickly connect with other team members via Whereby.

Looking to integrate Jira Software and Mattermost in your company?

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Why use n8n to integrate Jira Software with Mattermost

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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