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HubSpot and WhatsApp Business Cloud integration

Save yourself the work of writing custom integrations for HubSpot and WhatsApp Business Cloud and use n8n instead. Build adaptable and scalable Sales, workflows that work with your technology stack. All within a building experience you will love.

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How to connect HubSpot and WhatsApp Business Cloud

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

HubSpot and WhatsApp Business Cloud integration: Create a new workflow and add the first step

Summarize calls & notify teams via HubSpot, Slack, Email, WhatsApp

This workflow automates the process of handling conversation transcriptions and distributing key information across your organization. Here's what it does: Trigger: The workflow is initiated via a webhook that receives a transcription (e.g., from a call or meeting). Summarization & Extraction: Using AI, the transcription is summarized, and key information is extracted — such as action items, departments involved, and client details. Department Notifications: The relevant summarized information is automatically routed to specific departments via email based on content classification. CRM Sync: The summarized version is saved to the associated contact or deal in HubSpot for future reference and visibility. *Multi-Channel Alerts: *The summary is also sent via WhatsApp and Slack to keep internal teams instantly informed, regardless of platform. Use Case: Ideal for sales, customer service, or operations teams who manage client conversations and want to ensure seamless cross-departmental communication, documentation, and follow-up. Apps Used: Webhook (Trigger) OpenAI (or other AI/NLP for summarization) HubSpot Email Slack WhatsApp (via Twilio or third-party provider)

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Build your own HubSpot and WhatsApp Business Cloud integration

Create custom HubSpot and WhatsApp Business Cloud workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

HubSpot supported actions

WhatsApp Business Cloud supported actions

HubSpot and WhatsApp Business Cloud integration details

HubSpot

HubSpot

HubSpot is a leading all-in-one marketing and sales software that is tailored for content marketing, SEO, landing pages, lead management, marketing automation and more. It is easy to use, and can help you have a clear view of your entire sales cycle.

Related categories

WhatsApp Business Cloud

WhatsApp Business Cloud

The cloud-based version of WhatsApp Business API, WhatsApp Cloud API enables companies and developers to build applications on top of WhatsApp to personalize user experiences and quickly and easily respond to customers.

Related categories

Other integrations with HubSpot and WhatsApp Business Cloud

With HubSpot

With WhatsApp Business Cloud

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HubSpot and WhatsApp Business Cloud integration tutorials

FAQ about HubSpot integrations

Need help setting up your HubSpot and WhatsApp Business Cloud integration?

Discover our latest community's recommendations and join the discussions about HubSpot and WhatsApp Business Cloud integration.

  • Jonas Wagner

    How can I edit the subscription type a contact is subscribed to?

    Jonas Wagner

    Hi, I am new here :smiley: I have a Notion form for interested contacts to subscribe to my hubspot newsletter. How can I change the subscription of a contact when he fills the form and a new contact is created in Hubsp…

    Open topic

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Why

Why use n8n to integrate HubSpot with WhatsApp Business Cloud

Handle branching, merging and iteration easily. Pause your workflow to wait for external events.

Re-run single steps to test changes in no time. And pin your data to avoid generating trigger events every time you execute.

Your data is displayed alongside your settings, making edge cases easy to track down.

Use 1000+ workflow templates available from our core team and our community.

Copy and paste, easily import and export workflows.

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