Back to Integrations
integrationCody node
HTTP Request
integrationHelpScout node

Cody and HelpScout integration

Save yourself the work of writing custom integrations for Cody and HelpScout and use n8n instead. Build adaptable and scalable AI, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Cody and HelpScout

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Cody and HelpScout integration: Create a new workflow and add the first step

Step 2: Add and configure HelpScout and Cody nodes (using the HTTP Request node)

You can find the HelpScout node in the nodes panel and drag it onto your workflow canvas. To add the Cody app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Cody. Configure Cody and HelpScout one by one: input data on the left, parameters in the middle, and output data on the right.

HelpScout and Cody integration: Add and configure HelpScout and Cody nodes

Step 3: Connect HelpScout and Cody

A connection establishes a link between HelpScout and Cody (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

HelpScout and Cody integration: Connect HelpScout and Cody

Step 4: Customize and extend your HelpScout and Cody integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect HelpScout and Cody with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

HelpScout and Cody integration: Customize and extend your HelpScout and Cody integration

Step 5: Test and activate your Cody and HelpScout workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Cody to HelpScout or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

HelpScout and Cody integration: Test and activate your HelpScout and Cody workflow

Build your own Cody and HelpScout integration

Create custom Cody and HelpScout workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Cody

To set up Cody integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Cody to query the data you need using the API endpoint URLs you provide.

List bots
Retrieve a list of all bots.
GET
/operation/operation-list-bots

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

List conversations
Retrieve a list of all conversations.
GET
/operation/operation-list-conversations
Create conversation
Create a new conversation.
POST
/operation/operation-create-conversation
Get conversation
Retrieve details of a specific conversation.
GET
/operation/operation-get-conversation
Update conversation
Update the details of a specific conversation.
POST
/operation/operation-update-conversation
Delete conversation
Delete a specific conversation.
DELETE
/operation/operation-delete-conversation
List conversations
Get all conversations.
GET
/conversations
Get conversation
Retrieve a specific conversation.
GET
/conversations/{id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

List documents
Retrieve a list of all documents.
GET
/operation/operation-list-documents
Create document
Create a new document.
POST
/operation/operation-create-document
Delete document
Delete a specific document.
DELETE
/operation/operation-delete-document
Create document from file
Create a document using a file upload
POST
/operation/operation-create-document-from-file
Create document from webpage
Create a document using webpage content
POST
/operation/operation-create-document-from-webpage
Get document
Retrieve details of a specific document
GET
/operation/operation-get-document
List documents
Get all documents.
GET
/documents
Get document
Retrieve a specific document.
GET
/documents/{id}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

List folders
Retrieve a list of all folders.
GET
/operation/operation-list-folders
Create folder
Create a new folder.
POST
/operation/operation-create-folder
Get folder
Retrieve details of a specific folder
GET
/operation/operation-get-folder
List folders
Get all folders.
GET
/folders

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

List messages
Retrieve a list of all messages.
GET
/operation/operation-list-messages
Send message
Send a new message.
POST
/operation/operation-send-message
List messages
Get all messages.
GET
/messages

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

Get upload URL
Retrieve a signed URL for uploading files.
POST
/operation/operation-get-uploads-signed-url

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Cody official documentation to get a full list of all API endpoints and verify the scraped ones!

HelpScout supported actions

Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads

FAQs

  • Can Cody connect with HelpScout?

  • Can I use Cody’s API with n8n?

  • Can I use HelpScout’s API with n8n?

  • Is n8n secure for integrating Cody and HelpScout?

  • How to get started with Cody and HelpScout integration in n8n.io?

Looking to integrate Cody and HelpScout in your company?

Over 3000 companies switch to n8n every single week

Why use n8n to integrate Cody with HelpScout

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

red iconyellow iconred iconyellow icon