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integrationMicrosoft Teams node
integrationZammad node

Microsoft Teams and Zammad integration

Save yourself the work of writing custom integrations for Microsoft Teams and Zammad and use n8n instead. Build adaptable and scalable Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Microsoft Teams and Zammad

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Microsoft Teams and Zammad integration: Create a new workflow and add the first step

Step 2: Add and configure Microsoft Teams and Zammad nodes

You can find Microsoft Teams and Zammad in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Microsoft Teams and Zammad nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Microsoft Teams and Zammad integration: Add and configure Microsoft Teams and Zammad nodes

Step 3: Connect Microsoft Teams and Zammad

A connection establishes a link between Microsoft Teams and Zammad (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Microsoft Teams and Zammad integration: Connect Microsoft Teams and Zammad

Step 4: Customize and extend your Microsoft Teams and Zammad integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Microsoft Teams and Zammad with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Microsoft Teams and Zammad integration: Customize and extend your Microsoft Teams and Zammad integration

Step 5: Test and activate your Microsoft Teams and Zammad workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Microsoft Teams to Zammad or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Microsoft Teams and Zammad integration: Test and activate your Microsoft Teams and Zammad workflow

Build your own Microsoft Teams and Zammad integration

Create custom Microsoft Teams and Zammad workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Microsoft Teams supported actions

Create
Create a channel
Delete
Delete a channel
Get
Get a channel
Get Many
Get many channels
Update
Update a channel
Create
Create a message in a channel
Get Many
Get many messages from a channel
Create
Create a message in a chat
Get
Get a message from a chat
Get Many
Get many messages from a chat
Create
Create a task
Delete
Delete a task
Get
Get a task
Get Many
Get many tasks
Update
Update a task

Zammad supported actions

Create
Create a group
Delete
Delete a group
Get
Retrieve a group
Get Many
Get many groups
Update
Update a group
Create
Create an organization
Delete
Delete an organization
Get
Retrieve an organization
Get Many
Retrieve many organizations
Update
Update an organization
Create
Create a ticket
Delete
Delete a ticket
Get
Retrieve a ticket
Get Many
Retrieve many tickets
Create
Create a user
Delete
Delete a user
Get
Retrieve a user
Get Many
Retrieve many users
Get Self
Retrieve currently logged-in user
Update
Update a user

FAQs

  • Can Microsoft Teams connect with Zammad?

  • Can I use Microsoft Teams’s API with n8n?

  • Can I use Zammad’s API with n8n?

  • Is n8n secure for integrating Microsoft Teams and Zammad?

  • How to get started with Microsoft Teams and Zammad integration in n8n.io?

Looking to integrate Microsoft Teams and Zammad in your company?

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Why use n8n to integrate Microsoft Teams with Zammad

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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