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integrationShuffler node
HTTP Request
integrationTrengo node
HTTP Request

Shuffler and Trengo integration

Save yourself the work of writing custom integrations for Shuffler and Trengo and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Shuffler and Trengo

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Shuffler and Trengo integration: Create a new workflow and add the first step

Step 2: Add and configure Shuffler and Trengo nodes using the HTTP Request nodes

You can find the Shuffler node in the nodes panel and drag it onto your workflow canvas. It will be added as the HTTP Request node with a pre-configured credential type. To add the Trengo app to the workflow, select the HTTP Request node and use a generic authentication method. The HTTP Request node makes custom API calls to Shuffler and Trengo. Configure Shuffler and Trengo nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Shuffler and Trengo integration: Add and configure Shuffler and Trengo nodes using the HTTP Request node

Step 3: Connect Shuffler and Trengo

A connection establishes a link between Shuffler and Trengo (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Shuffler and Trengo integration: Connect Shuffler and Trengo

Step 4: Customize and extend your Shuffler and Trengo integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Shuffler and Trengo with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Shuffler and Trengo integration: Customize and extend your Shuffler and Trengo integration

Step 5: Test and activate your Shuffler and Trengo workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Shuffler and Trengo or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Shuffler and Trengo integration: Test and activate your Shuffler and Trengo workflow

Build your own Shuffler and Trengo integration

Create custom Shuffler and Trengo workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Shuffler

GetWorkflow
Retrieve details of a specific workflow.
GET
/workflows/{workflow_id}
CreateWorkflow
Create a new workflow.
POST
/workflows
UpdateWorkflow
Update an existing workflow.
PUT
/workflows/{workflow_id}
DeleteWorkflow
Delete a specific workflow.
DELETE
/workflows/{workflow_id}
ListWorkflows
Retrieve a list of all workflows.
GET
/workflows

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetTrigger
Retrieve details of a specific trigger.
GET
/triggers/{trigger_id}
CreateTrigger
Create a new trigger.
POST
/triggers
UpdateTrigger
Update an existing trigger.
PUT
/triggers/{trigger_id}
DeleteTrigger
Delete a specific trigger.
DELETE
/triggers/{trigger_id}
ListTriggers
Retrieve a list of all triggers.
GET
/triggers

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetAction
Retrieve details of a specific action.
GET
/actions/{action_id}
CreateAction
Create a new action.
POST
/actions
UpdateAction
Update an existing action.
PUT
/actions/{action_id}
DeleteAction
Delete a specific action.
DELETE
/actions/{action_id}
ListActions
Retrieve a list of all actions.
GET
/actions

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

GetEvent
Retrieve details of a specific event.
GET
/events/{event_id}
CreateEvent
Create a new event.
POST
/events
UpdateEvent
Update an existing event.
PUT
/events/{event_id}
DeleteEvent
Delete a specific event.
DELETE
/events/{event_id}
ListEvents
Retrieve a list of all events.
GET
/events

To set up Shuffler integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to Shuffler to query the data you need using the URLs you provide.

See the example here

Take a look at the Shuffler official documentation to get a full list of all API endpoints

Supported API Endpoints for Trengo

To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.

List all tickets
Retrieve a list of all tickets.
GET
/reference/list-all-tickets
Create a ticket
Create a new ticket in the system.
POST
/reference/create-a-ticket
Assign a ticket
Assign an existing ticket to a user.
POST
/reference/assign-a-ticket
Close a ticket
Close an existing ticket.
POST
/reference/close-a-ticket
Reopen a ticket
Reopen a previously closed ticket.
POST
/reference/reopen-a-ticket
List all messages
Retrieve a list of all messages associated with tickets.
GET
/reference/list-all-messages
Delete a ticket
Remove a specific ticket.
DELETE
/reference/delete-a-ticket
List all tickets
Retrieve a list of all tickets.
GET
/api/v2/tickets
Assign ticket
Assign a ticket to a user.
POST
/api/v2/tickets/assign
Close ticket
Close an existing ticket.
POST
/api/v2/tickets/close
Reopen ticket
Reopen a previously closed ticket.
POST
/api/v2/tickets/reopen
Delete ticket
Delete a specific ticket.
DELETE
/api/v2/tickets/{ticketId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List contacts
Retrieve a list of all contacts.
GET
/reference/as
Create a contact
Create a new contact in the system.
POST
/reference/create-update-a-user
Delete a contact
Remove a specific contact.
DELETE
/reference/delete-a-user
List contacts
Retrieve a list of all contacts.
GET
/api/v2/contacts

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a profile
Create a new profile in the system.
POST
/reference/create-a-profile
List profiles
Retrieve a list of all profiles.
GET
/reference/list-contacts
List profiles
Retrieve a list of all profiles.
GET
/api/v2/profiles

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Import text message
Import a text message into the system.
POST
/reference/import-message

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all voip calls
Retrieve a list of all VoIP calls made.
GET
/reference/list-all-voip-calls
Get a voip call
This endpoint retrieves details of a specific voip call.
GET
/reference/get-a-voip-call

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers available.
GET
/reference/list-all-help-centers
Create a help center
This endpoint creates a new help center.
POST
/reference/create-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all quick replies
Retrieve a list of all quick replies created.
GET
/reference/list-all-quick-replies
Create a quick reply
This endpoint creates a new quick reply.
POST
/reference/create-a-quick-reply

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all labels
Retrieve a list of all labels.
GET
/reference/list-all-labels
Create a label
Create a new label.
POST
/reference/create-a-label
Delete a label
Remove a specific label.
DELETE
/reference/delete-a-label

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all users
Retrieve a list of all users.
GET
/reference/list-all-users
Create a user
This endpoint creates a new user.
POST
/reference/create-a-team

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a category
This endpoint creates a new category.
POST
/reference/create-a-category
Get category
Retrieve a specific category.
GET
/reference/get-a-category
Update category
Update an existing category.
PUT
/reference/update-a-category

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create an article
This endpoint creates a new article.
POST
/reference/create-an-article
List articles
Retrieve a list of all articles.
GET
/reference/list-all-articles
Get article
Retrieve a specific article.
GET
/reference/get-an-article
Update article
Update an existing article.
PUT
/reference/update-an-article

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a custom field
This endpoint creates a new custom field.
POST
/reference/create-a-custom-field

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a webhook
This endpoint creates a new webhook.
POST
/reference/create-a-webhook
List all webhooks
Retrieve a list of all webhooks set up in the system.
GET
/reference/list-all-webhooks

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a ticket result
This endpoint creates a new ticket result.
POST
/reference/create-a-ticket-result

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a contact group
This endpoint creates a new contact group.
POST
/reference/create-a-contact-group

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create a team
This endpoint creates a new team.
POST
/reference/create-a-team-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Send a message
This endpoint sends a message.
POST
/reference/send-a-message-1

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List all help centers
Retrieve a list of all help centers.
GET
/api/v2/help-centers
Get help center
Retrieve a specific help center.
GET
/reference/get-a-help-center
Update help center
Update an existing help center.
PUT
/reference/update-a-help-center

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

List blocks
Retrieve a list of all blocks.
GET
/reference/list-all-blocks
Get block
Retrieve a specific block.
GET
/reference/get-a-block
Create block
Create a new block.
POST
/reference/create-a-block

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

Create section
Create a new section.
POST
/reference/create-a-section
Update section
Update an existing section.
PUT
/reference/update-a-section

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!

FAQs

  • Can Shuffler connect with Trengo?

  • Can I use Shuffler’s API with n8n?

  • Can I use Trengo’s API with n8n?

  • Is n8n secure for integrating Shuffler and Trengo?

  • How to get started with Shuffler and Trengo integration in n8n.io?

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