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integrationCustomer.io node
integrationTextKit node
HTTP Request

Customer.io and TextKit integration

Save yourself the work of writing custom integrations for Customer.io and TextKit and use n8n instead. Build adaptable and scalable Communication, and Development workflows that work with your technology stack. All within a building experience you will love.

How to connect Customer.io and TextKit

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Customer.io and TextKit integration: Create a new workflow and add the first step

Step 2: Add and configure Customer.io and TextKit nodes (using the HTTP Request node)

You can find the Customer.io node in the nodes panel and drag it onto your workflow canvas. To add the TextKit app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to TextKit. Configure TextKit and Customer.io one by one: input data on the left, parameters in the middle, and output data on the right.

Customer.io and TextKit integration: Add and configure Customer.io and TextKit nodes

Step 3: Connect Customer.io and TextKit

A connection establishes a link between Customer.io and TextKit (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Customer.io and TextKit integration: Connect Customer.io and TextKit

Step 4: Customize and extend your Customer.io and TextKit integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Customer.io and TextKit with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Customer.io and TextKit integration: Customize and extend your Customer.io and TextKit integration

Step 5: Test and activate your Customer.io and TextKit workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Customer.io to TextKit or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Customer.io and TextKit integration: Test and activate your Customer.io and TextKit workflow

Build your own Customer.io and TextKit integration

Create custom Customer.io and TextKit workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Customer.io supported actions

Create or Update
Create a new customer, or update the current one if it already exists (upsert)
Delete
Delete a customer
Track
Track a customer event
Track Anonymous
Track an anonymous event
Get
Get Many
Get Metrics
Add Customer
Remove Customer

Supported methods for TextKit

Delete
Get
Head
Options
Patch
Post
Put

Requires additional credentials set up

Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.

Customer.io and TextKit integration details

Use case

Save engineering resources

Reduce time spent on customer integrations, engineer faster POCs, keep your customer-specific functionality separate from product all without having to code.

Learn more
Use case

Save engineering resources

Reduce time spent on customer integrations, engineer faster POCs, keep your customer-specific functionality separate from product all without having to code.

Learn more

FAQs

  • Can Customer.io connect with TextKit?

  • Can I use Customer.io’s API with n8n?

  • Can I use TextKit’s API with n8n?

  • Is n8n secure for integrating Customer.io and TextKit?

  • How to get started with Customer.io and TextKit integration in n8n.io?

Looking to integrate Customer.io and TextKit in your company?

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Why use n8n to integrate Customer.io with TextKit

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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