In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Fluent Support and Forms On Fire workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Get form
Returns the Published version of matching Forms or all versions of a single specified Form.
Get form screen
Returns the Form Screen matching the given parameters.
Get screen map search
Retrieves screen information for map search.
Search data sources
Finds all Data Sources matching the given parameters.
Get data source
Returns the Data Source matching the given parameters.
Search folders
Finds all Folders matching the given parameters.
Send push notification
Send a push notification to a specified user.
Send Push notification
This API allows you to send a push notification to a specified user.
Search form entries
Finds all Form Entries or all versions of a single specified Form.
Download form entry file
Download a media file captured on a given form Entry.
Get form entry
Returns the Form Entry matching the given parameters.
Search tasks
Finds all Tasks matching the given parameters.
Get task
Returns the Task matching the given parameters.
Search task
Searches for tasks.
Create task
Creates a new task.
Update task
Updates the details of a task.
Delete task
Deletes a task.
Get companies
Retrieve a list of companies based on search criteria.
List companies
Retrieve a list of companies.
Create company
Add a new company to the database.
Get company
Retrieve details of a specific company by its ID.
Create company
Create a new company in the system.
Update company
Updates the details of a company.
Get company
Retrieve details for a specific company.
Get data source
Retrieves information about a data source.
Update data source
Updates the details of a data source.
Get users
Retrieves a list of users.
Create user
Creates a new user.
Update user
Updates the details of a user.
Delete user
Deletes a user.
Delete usergroup
Deletes a user group.
Update usergroup
Updates the details of a user group.
Create usergroup
Creates a new user group.
Search usergroup
Searches for user groups.
Create repository API
Creates a new repository API.
To set up Forms On Fire integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Forms On Fire to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Forms On Fire official documentation to get a full list of all API endpoints and verify the scraped ones!
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