Fluent Support and Mews integration

Retrieves all tickets available in the system.

Fetches a specific ticket by its ID.

Creates a new ticket by the customer.

Submits a reply to an existing ticket as an agent.

Updates a reply to a specific ticket.

Retrieve a specific ticket by Ticket ID.

Create a new Ticket using agent.

This endpoint creates a new ticket.

This endpoint adds a reply to a ticket.

This endpoint updates a specific reply for a ticket.

This endpoint deletes one or more tickets.

This endpoint adds a tag to a specific ticket.

This endpoint removes a tag from a specific ticket.

This endpoint updates properties associated with the ticket.

Retrieves a list of all customers.

Fetches details of a specific customer by ID.

This endpoint gets all customers.

This endpoint retrieves a specific customer.

This endpoint retrieves a specific customer by customer ID.

Retrieves overall reports based on tickets.

This endpoint returns overall reports.

This endpoint returns ticket growth statistics.

This endpoint will return closed tickets.

This endpoint will return the stats of total replies by agents.

This endpoint will returns total summary of agents.

Retrieves all saved replies.

This endpoint will return user's personal overall stats

This endpoint returns total ticket closed by user.

This endpoint returns total replies done by user.

This endpoint returns total summary of the current agent.

This endpoint returns a specific saved reply.

This endpoint returns all activities.

This endpoint returns activity settings.

This endpoint returns all mailboxes.

This endpoint returns a specific mailbox.

This endpoint returns mailbox email configs in JSON structure.

Retrieve a list of accounts.

Retrieve a list of customers.

Retrieve a list of orders.

Update details of a specific bill.

Retrieve a list of bills.

Process a new payment.

Retrieve a list of payments.

Retrieve a list of outlet items.

Retrieve a list of outlets.

Retrieve a list of payment requests.

Retrieve a list of preauthorizations.

Retrieve a list of product categories.

Retrieve a list of product service orders.

Retrieve a list of products.

Retrieve a list of rates.

Retrieve a list of rate groups.

Retrieve a list of business segments.

Retrieve a list of reservations.

Process a group of reservations, which can be new bookings, modifications or cancellations.

Confirms reservations group synchronization was processed successfully or with errors.

Retrieve a list of reservation groups.

Retrieve a list of resource access tokens.

Retrieve a list of resource blocks.

Retrieve a list of resources.

Retrieve a list of common objects.

Retrieve a list of accounting categories.

Retrieve a list of accounting items.

Retrieve a list of account notes.

Retrieve a list of addresses.

Retrieve a list of age categories.

Retrieve a list of availability adjustments.

Retrieve a list of availability blocks.

Retrieve a list of cancellation policies.

Retrieve a list of cashiers.

Retrieve a list of cashier transactions.

Retrieve a list of commands.

Returns the configuration details for a test hotel.

Get the list of available properties and their connection details

Get the configuration of the given property connection

Get the list of all channels with assigned mapping codes

Update the 'rate plan - space type' inventory mapping

Request an ARI data update for certain space types and rate plans (ARI is Availability, Rates and Inventory)

Confirms availability update was processed successfully or with errors.

Confirms price update was processed successfully or with errors.

Confirms restriction update was processed successfully or with errors.

Confirms availability block synchronization was processed successfully or with errors.