Can Fluent Support connect with Short.io?

Yes, Fluent Support can connect with Short.io using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between Fluent Support and Short.io. Configure nodes for Fluent Support and Short.io in the n8n interface, specifying actions and triggers to set up their connection.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Short.io’s API with n8n?

Yes, with n8n, you can programmatically interact with Short.io’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating Fluent Support and Short.io?

Yes, it is safe to use n8n to integrate Fluent Support and Short.io. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with Fluent Support and Short.io integration in n8n.io?

To start integrating Fluent Support and Short.io in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

Back to Integrations

Fluent Support

Short.io

Fluent Support and Short.io integration

Save yourself the work of writing custom integrations for Fluent Support and Short.io and use n8n instead. Build adaptable and scalable Communication, and Utility workflows that work with your technology stack. All within a building experience you will love.

Get started

See n8n in action

How to connect Fluent Support and Short.io

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Fluent Support and Short.io integration: Create a new workflow and add the first step

Step 2: Add and configure Fluent Support and Short.io nodes using the HTTP Request nodes

Add the HTTP Request nodes onto your workflow canvas. Set credentials for Fluent Support and Short.io as appropriate using generic authentication methods. The HTTP Request nodes make custom API calls to Fluent Support and Short.io to query the data you need. Configure nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Fluent Support and Short.io integration: Add and configure Fluent Support and Short.io nodes

Step 3: Connect Fluent Support and Short.io

A connection establishes a link between Fluent Support and Short.io (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Fluent Support and Short.io integration: Connect Fluent Support and Short.io

Step 4: Customize and extend your Fluent Support and Short.io integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Fluent Support and Short.io with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Fluent Support and Short.io integration: Customize and extend your Fluent Support and Short.io integration

Step 5: Test and activate your Fluent Support and Short.io workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Fluent Support and Short.io or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Fluent Support and Short.io integration: Test and activate your Fluent Support and Short.io workflow

Build your own Fluent Support and Short.io integration

Create custom Fluent Support and Short.io workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Supported API Endpoints for Short.io

To set up Short.io integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Short.io to query the data you need using the API endpoint URLs you provide.

Create link

This endpoint allows you to create a new short link.

POST

/links

List links

Retrieve a list of links.

GET

/reference/apilinksget

Create short link

Create a new short link.

POST

/reference/linkspost

Archive URL

Archive an existing URL.

POST

/reference/archivelink

Update existing URL

Update an existing short link.

POST

/reference/linksbylinkidpost

Delete URL

Delete a short link by its ID.

DELETE

/reference/linksbylinkiddelete

Generate QR code for short link

Generate a QR code for a specified link.

POST

/reference/qrcodebylinkidpost

Get Open Graph data

Retrieve Open Graph data for a given link.

GET

/reference/opengraphbydomainidandlinkidget

Update Open Graph data

Update Open Graph data for a specified link.

PUT

/reference/opengraphbydomainidandlinkidpost

List links

Returns list of links

GET

/api/links

List links

Retrieve a list of links.

GET

/api/apilinksget

Delete URL

Delete a specified URL.

DELETE

/api/linksbylinkiddelete

Create short link

Create a new short link.

POST

/api/linkspost

Update existing URL

Update an existing URL.

POST

/api/linksbylinkidpost

Get link info

Retrieve detailed information about a specific link.

GET

/reference/linksexpandbydomainandpathget

Expand link by long URL

Expand a link to its original long URL.

GET

/reference/linksbyoriginalurlbydomainandoriginalurlget

Create URL with public key

Create a URL using a public key for authorization.

POST

/reference/linkspostpublic

Bulk create URLs

Create multiple URLs in a single request.

POST

/reference/linksbulkpost

Delete URL

Deletes a short link by its ID

DELETE

/api/links/{linkId}

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List domains

Retrieve a list of domains.

GET

/reference/apidomainsget

Create domain

Create a new domain entry.

POST

/reference/domainspost

Create domain

Create a new domain.

POST

/api/domainspost

List domains

Retrieve a list of domains.

GET

/api/apidomainsget

Clear statistics of domain

Clear statistics for a specified domain.

DELETE

/api/deletedomaindomainidstatistics

Create a domain

Creates a new domain

POST

/api/domains

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List Country Rules

Retrieve a list of country rules.

GET

/reference/linkcountrybylinkidget

Create Country Rule

Create a new country rule.

POST

/reference/linkcountrybylinkidpost

Delete Country Rule

Delete a specified country rule.

DELETE

/reference/linkcountrybylinkidandcountrydelete

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List Region Rules

Retrieve a list of region rules.

GET

/reference/linkregionbylinkidget

Create Region Rule

Create a new region rule.

POST

/reference/linkregionbylinkidpost

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Get link statistics

Retrieves statistics for a specified link

GET

/reference/getlinklinkid

Create link statistics

Creates statistics for a specified link

POST

/reference/postlinklinkid

Get Open Graph data for link

Retrieve Open Graph data for a given link.

GET

/api/opengraphbydomainidandlinkidget

Update Open Graph data

Update Open Graph data for a given link.

PUT

/api/opengraphbydomainidandlinkidpost

Link statistics

Retrieve statistics data for a given link.

GET

/api/getlinklinkid

Link statistic

Update the statistics data for a given link.

POST

/api/postlinklinkid

Link statistics data by interval

Gets link statistics data for a specific interval.

POST

/reference/postlinklinkidby_interval

Top column values for specified link path

Gets the top column values for a specified link path.

POST

/reference/postlinklinkidtop

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Clear statistics of specified domain

Clears statistics for a specified domain

DELETE

/reference/deletedomaindomainidstatistics

Domain statistics data by interval

Retrieves domain statistics data for a specified interval

POST

/reference/postdomaindomainidby_interval

Create domain statistics

Creates statistics for a specific domain.

POST

/reference/postdomaindomainid

Get link clicks

Retrieves the clicks for links associated with a domain.

GET

/reference/getdomaindomainidlink_clicks

Create link clicks

Records clicks for links associated with a domain.

POST

/reference/postdomaindomainidlink_clicks

Get most popular links

Retrieves the most popular links within a time interval for a domain.

GET

/reference/getdomaindomainidpaths

List of raw clicks

Retrieves a raw list of clicks on a domain.

POST

/reference/postdomaindomainidlast_clicks

Top values of specified column

Retrieves the top values for a specified column ordered by clicks.

POST

/reference/postdomaindomainidtop

Top values by interval

Retrieves top values of a specified column within a particular interval.

POST

/reference/postdomaindomainidtop_by_interval

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create Region Rule

Create a new region rule.

POST

/api/linkregionbylinkidpost

List Region Rules

Retrieve a list of region rules.

GET

/api/linkregionbylinkidget

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Create Country Rule

Create a new country rule.

POST

/api/linkcountrybylinkidpost

List Country Rules

Retrieve a list of country rules.

GET

/api/linkcountrybylinkidget

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Update Open Graph data for a given link

Updates Open Graph data for a specific link.

POST

/reference/opengraphbydomainidandlinkidpost

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Domain statistics

Retrieve statistics for a specific domain.

GET

/reference/getdomaindomainid

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

Fluent Support and Short.io integration details

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication