In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Create custom Fluent Support and Short.io workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
List tickets
Retrieves all tickets available in the system.
Get ticket
Fetches a specific ticket by its ID.
Create ticket
Creates a new ticket by the customer.
Reply to ticket
Submits a reply to an existing ticket as an agent.
Update reply
Updates a reply to a specific ticket.
Get ticket
Retrieve a specific ticket by Ticket ID.
Create ticket
Create a new Ticket using agent.
Create ticket
This endpoint creates a new ticket.
Reply to ticket
This endpoint adds a reply to a ticket.
Update reply
This endpoint updates a specific reply for a ticket.
Delete ticket(s)
This endpoint deletes one or more tickets.
Add tag to ticket
This endpoint adds a tag to a specific ticket.
Remove tag from ticket
This endpoint removes a tag from a specific ticket.
Update ticket properties
This endpoint updates properties associated with the ticket.
List customers
Retrieves a list of all customers.
Get customer
Fetches details of a specific customer by ID.
List customers
This endpoint gets all customers.
Get specific customer
This endpoint retrieves a specific customer.
Get customer
This endpoint retrieves a specific customer by customer ID.
Get overall reports
Retrieves overall reports based on tickets.
Get overall reports
This endpoint returns overall reports.
Get ticket stats
This endpoint returns ticket growth statistics.
Get Ticket Resolve Stats
This endpoint will return closed tickets.
Get Ticket Response Growth
This endpoint will return the stats of total replies by agents.
Get Agents Summary
This endpoint will returns total summary of agents.
List saved replies
Retrieves all saved replies.
Get user overall stats
This endpoint will return user's personal overall stats
Get ticket resolve stats
This endpoint returns total ticket closed by user.
Get ticket response growth
This endpoint returns total replies done by user.
Get user summary
This endpoint returns total summary of the current agent.
Get specific saved reply
This endpoint returns a specific saved reply.
List activities
This endpoint returns all activities.
Get activity settings
This endpoint returns activity settings.
List mailboxes
This endpoint returns all mailboxes.
Get mailbox
This endpoint returns a specific mailbox.
Get mailbox email configs
This endpoint returns mailbox email configs in JSON structure.
To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!
Create link
This endpoint allows you to create a new short link.
List links
Retrieve a list of links.
Create short link
Create a new short link.
Archive URL
Archive an existing URL.
Update existing URL
Update an existing short link.
Delete URL
Delete a short link by its ID.
Generate QR code for short link
Generate a QR code for a specified link.
Get Open Graph data
Retrieve Open Graph data for a given link.
Update Open Graph data
Update Open Graph data for a specified link.
List links
Returns list of links
List links
Retrieve a list of links.
Delete URL
Delete a specified URL.
Create short link
Create a new short link.
Update existing URL
Update an existing URL.
Get link info
Retrieve detailed information about a specific link.
Expand link by long URL
Expand a link to its original long URL.
Create URL with public key
Create a URL using a public key for authorization.
Bulk create URLs
Create multiple URLs in a single request.
Delete URL
Deletes a short link by its ID
List domains
Retrieve a list of domains.
Create domain
Create a new domain entry.
Create domain
Create a new domain.
List domains
Retrieve a list of domains.
Clear statistics of domain
Clear statistics for a specified domain.
Create a domain
Creates a new domain
List Country Rules
Retrieve a list of country rules.
Create Country Rule
Create a new country rule.
Delete Country Rule
Delete a specified country rule.
List Region Rules
Retrieve a list of region rules.
Create Region Rule
Create a new region rule.
Get link statistics
Retrieves statistics for a specified link
Create link statistics
Creates statistics for a specified link
Get Open Graph data for link
Retrieve Open Graph data for a given link.
Update Open Graph data
Update Open Graph data for a given link.
Link statistics
Retrieve statistics data for a given link.
Link statistic
Update the statistics data for a given link.
Link statistics data by interval
Gets link statistics data for a specific interval.
Top column values for specified link path
Gets the top column values for a specified link path.
Clear statistics of specified domain
Clears statistics for a specified domain
Domain statistics data by interval
Retrieves domain statistics data for a specified interval
Create domain statistics
Creates statistics for a specific domain.
Get link clicks
Retrieves the clicks for links associated with a domain.
Create link clicks
Records clicks for links associated with a domain.
Get most popular links
Retrieves the most popular links within a time interval for a domain.
List of raw clicks
Retrieves a raw list of clicks on a domain.
Top values of specified column
Retrieves the top values for a specified column ordered by clicks.
Top values by interval
Retrieves top values of a specified column within a particular interval.
Create Region Rule
Create a new region rule.
List Region Rules
Retrieve a list of region rules.
Create Country Rule
Create a new country rule.
List Country Rules
Retrieve a list of country rules.
Update Open Graph data for a given link
Updates Open Graph data for a specific link.
Domain statistics
Retrieve statistics for a specific domain.
To set up Short.io integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Short.io to query the data you need using the API endpoint URLs you provide.
These API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Short.io official documentation to get a full list of all API endpoints and verify the scraped ones!
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