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integrationFreshdesk node
integrationHome Assistant node

Freshdesk and Home Assistant integration

Save yourself the work of writing custom integrations for Freshdesk and Home Assistant and use n8n instead. Build adaptable and scalable Communication, and Miscellaneous workflows that work with your technology stack. All within a building experience you will love.

How to connect Freshdesk and Home Assistant

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Freshdesk and Home Assistant integration: Create a new workflow and add the first step

Step 2: Add and configure Freshdesk and Home Assistant nodes

You can find Freshdesk and Home Assistant in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Freshdesk and Home Assistant nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Freshdesk and Home Assistant integration: Add and configure Freshdesk and Home Assistant nodes

Step 3: Connect Freshdesk and Home Assistant

A connection establishes a link between Freshdesk and Home Assistant (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Freshdesk and Home Assistant integration: Connect Freshdesk and Home Assistant

Step 4: Customize and extend your Freshdesk and Home Assistant integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Freshdesk and Home Assistant with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Freshdesk and Home Assistant integration: Customize and extend your Freshdesk and Home Assistant integration

Step 5: Test and activate your Freshdesk and Home Assistant workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Freshdesk to Home Assistant or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Freshdesk and Home Assistant integration: Test and activate your Freshdesk and Home Assistant workflow

Build your own Freshdesk and Home Assistant integration

Create custom Freshdesk and Home Assistant workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Freshdesk supported actions

Create
Create a new contact
Delete
Delete a contact
Get
Get a contact
Get Many
Get many contacts
Update
Update a contact
Create
Create a new ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Update
Update a ticket

Home Assistant supported actions

Get Screenshot
Get the camera screenshot
Get
Get the configuration
Check Configuration
Check the configuration
Create
Create an event
Get Many
Get many events
Get Error Logs
Get a log for a specific entity
Get Logbook Entries
Get all logs
Call
Call a service within a specific domain
Get Many
Get many services
Create or Update
Create a new record, or update the current one if it already exists (upsert)
Get
Get a state for a specific entity
Get Many
Get many states
Create
Create a template

FAQs

  • Can Freshdesk connect with Home Assistant?

  • Can I use Freshdesk’s API with n8n?

  • Can I use Home Assistant’s API with n8n?

  • Is n8n secure for integrating Freshdesk and Home Assistant?

  • How to get started with Freshdesk and Home Assistant integration in n8n.io?

Looking to integrate Freshdesk and Home Assistant in your company?

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Why use n8n to integrate Freshdesk with Home Assistant

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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