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integrationFreshworks CRM node
integrationZendesk node

Freshworks CRM and Zendesk integration

n8n lets you integrate Freshworks CRM with Zendesk to build powerful workflows. Design automation that extracts, transforms and loads data between your apps and services. You can choose from thousands of ready-made apps or use our universal HTTP connector to sync apps not yet in our library.

Build your own Freshworks CRM and Zendesk integration

Create custom Freshworks CRM and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

How to connect Freshworks CRM and Zendesk

  • Step 1: Set up n8n

  • Step 2: Create a new workflow to connect Freshworks CRM and Zendesk

  • Step 3: Add the first step

  • Step 4: Add the Freshworks CRM node

  • Step 5: Authenticate Freshworks CRM

  • Step 6: Add the Zendesk node

  • Step 7: Authenticate Zendesk

  • Step 8: Configure Freshworks CRM and Zendesk nodes

  • Step 9: Connect Freshworks CRM and Zendesk

  • Step 10: Customize your Freshworks CRM and Zendesk integration

  • Step 11: Save and activate workflow

  • Step 12: Test the workflow

Freshworks CRM supported actions

Create
Create an account
Delete
Delete an account
Get
Retrieve an account
Get Many
Retrieve many accounts
Update
Update an account
Create
Create an appointment
Delete
Delete an appointment
Get
Retrieve an appointment
Get Many
Retrieve many appointments
Update
Update an appointment
Create
Create a contact
Delete
Delete a contact
Get
Retrieve a contact
Get Many
Retrieve many contacts
Update
Update a contact
Create
Create a deal
Delete
Delete a deal
Get
Retrieve a deal
Get Many
Retrieve many deals
Update
Update a deal
Create
Create a note
Delete
Delete a note
Update
Update a note
Get
Retrieve a sales activity
Get Many
Retrieve many sales activities
Query
Search for records by entering search queries of your choice
Lookup
Search for the name or email address of records
Create
Create a task
Delete
Delete a task
Get
Retrieve a task
Get Many
Retrieve many tasks
Update
Update a task

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can Freshworks CRM connect with Zendesk?

  • Can I use Freshworks CRM’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating Freshworks CRM and Zendesk?

  • How to get started with Freshworks CRM and Zendesk integration in n8n.io?

Looking to integrate Freshworks CRM and Zendesk in your company?

Over 3000 companies switch to n8n every single week

Why use n8n to integrate Freshworks CRM with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

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