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integrationMagento 2 node
integrationZendesk node

Magento 2 and Zendesk integration

Save yourself the work of writing custom integrations for Magento 2 and Zendesk and use n8n instead. Build adaptable and scalable Sales, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect Magento 2 and Zendesk

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Magento 2 and Zendesk integration: Create a new workflow and add the first step

Step 2: Add and configure Magento 2 and Zendesk nodes

You can find Magento 2 and Zendesk in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure Magento 2 and Zendesk nodes one by one: input data on the left, parameters in the middle, and output data on the right.

Magento 2 and Zendesk integration: Add and configure Magento 2 and Zendesk nodes

Step 3: Connect Magento 2 and Zendesk

A connection establishes a link between Magento 2 and Zendesk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

Magento 2 and Zendesk integration: Connect Magento 2 and Zendesk

Step 4: Customize and extend your Magento 2 and Zendesk integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Magento 2 and Zendesk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

Magento 2 and Zendesk integration: Customize and extend your Magento 2 and Zendesk integration

Step 5: Test and activate your Magento 2 and Zendesk workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Magento 2 to Zendesk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

Magento 2 and Zendesk integration: Test and activate your Magento 2 and Zendesk workflow

Build your own Magento 2 and Zendesk integration

Create custom Magento 2 and Zendesk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Magento 2 supported actions

Create
Create a new customer
Delete
Delete a customer
Get
Get a customer
Get Many
Get many customers
Update
Update a customer
Create
Create an invoice
Cancel
Cancel an order
Get
Get an order
Get Many
Get many orders
Ship
Ship an order
Create
Create a product
Delete
Delete a product
Get
Get a product
Get Many
Get many products
Update
Update a product

Zendesk supported actions

Create
Create a ticket
Delete
Delete a ticket
Get
Get a ticket
Get Many
Get many tickets
Recover
Recover a suspended ticket
Update
Update a ticket
Get
Get a ticket field
Get Many
Get many system and custom ticket fields
Create
Create a user
Delete
Delete a user
Get
Get a user
Get Many
Get many users
Get Organizations
Get a user's organizations
Get Related Data
Get data related to the user
Search
Search users
Update
Update a user
Count
Count organizations
Create
Create an organization
Delete
Delete an organization
Get
Get an organization
Get Many
Get many organizations
Get Related Data
Get data related to the organization
Update
Update a organization

FAQs

  • Can Magento 2 connect with Zendesk?

  • Can I use Magento 2’s API with n8n?

  • Can I use Zendesk’s API with n8n?

  • Is n8n secure for integrating Magento 2 and Zendesk?

  • How to get started with Magento 2 and Zendesk integration in n8n.io?

Need help setting up your Magento 2 and Zendesk integration?

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Rafael Serrano

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Why use n8n to integrate Magento 2 with Zendesk

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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