OpenAI and ServiceNow integration

Save yourself the work of writing custom integrations for OpenAI and ServiceNow and use n8n instead. Build adaptable and scalable AI, Langchain, Productivity, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect OpenAI and ServiceNow

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

OpenAI and ServiceNow integration: Create a new workflow and add the first step

Step 2: Add and configure OpenAI and ServiceNow nodes

You can find OpenAI and ServiceNow in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure OpenAI and ServiceNow nodes one by one: input data on the left, parameters in the middle, and output data on the right.

OpenAI and ServiceNow integration: Add and configure OpenAI and ServiceNow nodes

Step 3: Connect OpenAI and ServiceNow

A connection establishes a link between OpenAI and ServiceNow (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

OpenAI and ServiceNow integration: Connect OpenAI and ServiceNow

Step 4: Customize and extend your OpenAI and ServiceNow integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect OpenAI and ServiceNow with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

OpenAI and ServiceNow integration: Customize and extend your OpenAI and ServiceNow integration

Step 5: Test and activate your OpenAI and ServiceNow workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from OpenAI to ServiceNow or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

OpenAI and ServiceNow integration: Test and activate your OpenAI and ServiceNow workflow

Build your own OpenAI and ServiceNow integration

Create custom OpenAI and ServiceNow workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

OpenAI supported actions

Assistant
Text
Image
Audio
File

Create an Assistant

Create a new assistant

Delete an Assistant

Delete an assistant from the account

List Assistants

List assistants in the organization

Message an Assistant

Send messages to an assistant

Update an Assistant

Update an existing assistant

Message a Model

Create a completion with GPT 3, 4, etc.

Classify Text for Violations

Check whether content complies with usage policies

Analyze Image

Take in images and answer questions about them

Generate an Image

Creates an image from a text prompt

Generate Audio

Creates audio from a text prompt

Transcribe a Recording

Transcribes audio into the text

Translate a Recording

Translate audio into the text in the english language

Delete a File

Delete a file from the server

List Files

Returns a list of files that belong to the user's organization

Upload a File

Upload a file that can be used across various endpoints

ServiceNow supported actions

Upload

Upload an attachment to a specific table record

Delete

Delete an attachment

Get

Get an attachment

Get Many

Get many attachments on a table

Get Many

Create

Delete

Get

Get Many

Update

Create

Delete

Get

Get Many

Update

Create

Delete

Get

Get Many

Update

Get Many

OpenAI and ServiceNow integration details

OpenAI, the creator of ChatGPT, offers a range of powerful models including GPT-3, DALL·E, and Whisper. Leverage these models to build AI-powered workflows.

OpenAI node docs + examples

See OpenAI integrations

Related categories

Langchain

ServiceNow is an end-to-end enterprise service management solution that is both intuitive and simple to implement and utilize. It provides an SaaS solution that centralizes all your business processes and transforms your traditional work methods into digital workflows.

ServiceNow node docs + examples

ServiceNow credential docs

See ServiceNow integrations

Related categories

Productivity

Communication

Other integrations with OpenAI

Other integrations with ServiceNow

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