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integrationServiceNow node

OpenAI and ServiceNow integration

Save yourself the work of writing custom integrations for OpenAI and ServiceNow and use n8n instead. Build adaptable and scalable AI, Langchain, Productivity, and Communication workflows that work with your technology stack. All within a building experience you will love.

How to connect OpenAI and ServiceNow

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

OpenAI and ServiceNow integration: Create a new workflow and add the first step

Step 2: Add and configure OpenAI and ServiceNow nodes

You can find OpenAI and ServiceNow in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure OpenAI and ServiceNow nodes one by one: input data on the left, parameters in the middle, and output data on the right.

OpenAI and ServiceNow integration: Add and configure OpenAI and ServiceNow nodes

Step 3: Connect OpenAI and ServiceNow

A connection establishes a link between OpenAI and ServiceNow (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

OpenAI and ServiceNow integration: Connect OpenAI and ServiceNow

Step 4: Customize and extend your OpenAI and ServiceNow integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect OpenAI and ServiceNow with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

OpenAI and ServiceNow integration: Customize and extend your OpenAI and ServiceNow integration

Step 5: Test and activate your OpenAI and ServiceNow workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from OpenAI to ServiceNow or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

OpenAI and ServiceNow integration: Test and activate your OpenAI and ServiceNow workflow

Build your own OpenAI and ServiceNow integration

Create custom OpenAI and ServiceNow workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

OpenAI supported actions

Create an Assistant
Create a new assistant
Delete an Assistant
Delete an assistant from the account
List Assistants
List assistants in the organization
Message an Assistant
Send messages to an assistant
Update an Assistant
Update an existing assistant
Message a Model
Create a completion with GPT 3, 4, etc.
Classify Text for Violations
Check whether content complies with usage policies
Analyze Image
Take in images and answer questions about them
Generate an Image
Creates an image from a text prompt
Generate Audio
Creates audio from a text prompt
Transcribe a Recording
Transcribes audio into the text
Translate a Recording
Translate audio into the text in the english language
Delete a File
Delete a file from the server
List Files
Returns a list of files that belong to the user's organization
Upload a File
Upload a file that can be used across various endpoints

ServiceNow supported actions

Upload
Upload an attachment to a specific table record
Delete
Delete an attachment
Get
Get an attachment
Get Many
Get many attachments on a table
Get Many
Get Many
Get Many
Get Many
Create
Delete
Get
Get Many
Update
Create
Delete
Get
Get Many
Update
Create
Delete
Get
Get Many
Update
Get Many
Get Many

OpenAI and ServiceNow integration details

FAQs

  • Can OpenAI connect with ServiceNow?

  • Can I use OpenAI’s API with n8n?

  • Can I use ServiceNow’s API with n8n?

  • Is n8n secure for integrating OpenAI and ServiceNow?

  • How to get started with OpenAI and ServiceNow integration in n8n.io?

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Why use n8n to integrate OpenAI with ServiceNow

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

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