Zendesk and Zoho Desk integration
Save yourself the work of writing custom integrations for Zendesk and Zoho Desk and use n8n instead. Build adaptable and scalable Communication, and Utility workflows that work with your technology stack. All within a building experience you will love.
How to connect Zendesk and Zoho Desk
- Step 1: Create a new workflow
- Step 2: Add and configure nodes
- Step 3: Connect
- Step 4: Customize and extend your integration
- Step 5: Test and activate your workflow
Step 1: Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Step 2: Add and configure Zendesk and Zoho Desk nodes (using the HTTP Request node)
You can find the Zendesk node in the nodes panel and drag it onto your workflow canvas. To add the Zoho Desk app to the workflow select the HTTP Request node and use the generic authentication method to make custom API calls to Zoho Desk. Configure Zoho Desk and Zendesk one by one: input data on the left, parameters in the middle, and output data on the right.
Step 3: Connect Zendesk and Zoho Desk
A connection establishes a link between Zendesk and Zoho Desk (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.
Step 4: Customize and extend your Zendesk and Zoho Desk integration
Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Zendesk and Zoho Desk with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.
Step 5: Test and activate your Zendesk and Zoho Desk workflow
Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Zendesk to Zoho Desk or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.
Build your own Zendesk and Zoho Desk integration
Create custom Zendesk and Zoho Desk workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported methods for Zoho Desk
Requires additional credentials set up
Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.
Zendesk and Zoho Desk integration details
FAQs
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