Can CrowdStrike connect with Fluent Support?

Yes, CrowdStrike can connect with Fluent Support using n8n.io. With n8n, you can create workflows that automate tasks and transfer data between CrowdStrike and Fluent Support. Configure nodes for CrowdStrike and Fluent Support in the n8n interface, specifying actions and triggers to set up their connection.

Can I use CrowdStrike’s API with n8n?

Yes, with n8n, you can programmatically interact with CrowdStrike’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Can I use Fluent Support’s API with n8n?

Yes, with n8n, you can programmatically interact with Fluent Support’s API via pre-defined supported actions or raw HTTP requests. With the HTTP Request node, you create a REST API call. You need to understand basic API terminology and concepts.

Is n8n secure for integrating CrowdStrike and Fluent Support?

Yes, it is safe to use n8n to integrate CrowdStrike and Fluent Support. n8n offers various features to ensure the safe handling of your data. These include encrypted data transfers, secure credential storage, RBAC functionality, and compliance with industry-standard security practices (SOC2 compliant). For hosted plans, data is stored within the EU on servers located in Frankfurt, Germany. You can also host it on your own infrastructure for added control. Learn more about n8n’s security practices here.

How to get started with CrowdStrike and Fluent Support integration in n8n.io?

To start integrating CrowdStrike and Fluent Support in n8n, you have different options depending on how you intend to use it: n8n Cloud: hosted solution, no need to install anything. Self-host: recommended method for full-control or customized use cases. Unlike other platforms that charge per operation, step, or task, n8n charges only for full workflow executions. This approach guarantees predictable costs and scalability, no matter the complexity or volume of your workflows.

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CrowdStrike

Fluent Support

CrowdStrike and Fluent Support integration

Save yourself the work of writing custom integrations for CrowdStrike and Fluent Support and use n8n instead. Build adaptable and scalable Cybersecurity, and Communication workflows that work with your technology stack. All within a building experience you will love.

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How to connect CrowdStrike and Fluent Support

Step 1: Create a new workflow
Step 2: Add and configure nodes
Step 3: Connect
Step 4: Customize and extend your integration
Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

CrowdStrike and Fluent Support integration: Create a new workflow and add the first step

Step 2: Add and configure CrowdStrike and Fluent Support nodes using the HTTP Request nodes

You can find the CrowdStrike node in the nodes panel and drag it onto your workflow canvas. It will be added as the HTTP Request node with a pre-configured credential type. To add the Fluent Support app to the workflow, select the HTTP Request node and use a generic authentication method. The HTTP Request node makes custom API calls to CrowdStrike and Fluent Support. Configure CrowdStrike and Fluent Support nodes one by one: input data on the left, parameters in the middle, and output data on the right.

CrowdStrike and Fluent Support integration: Add and configure CrowdStrike and Fluent Support nodes using the HTTP Request node

Step 3: Connect CrowdStrike and Fluent Support

A connection establishes a link between CrowdStrike and Fluent Support (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

CrowdStrike and Fluent Support integration: Connect CrowdStrike and Fluent Support

Step 4: Customize and extend your CrowdStrike and Fluent Support integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect CrowdStrike and Fluent Support with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

CrowdStrike and Fluent Support integration: Customize and extend your CrowdStrike and Fluent Support integration

Step 5: Test and activate your CrowdStrike and Fluent Support workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from CrowdStrike and Fluent Support or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

CrowdStrike and Fluent Support integration: Test and activate your CrowdStrike and Fluent Support workflow

Build your own CrowdStrike and Fluent Support integration

Create custom CrowdStrike and Fluent Support workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Supported API Endpoints for CrowdStrike

Hosts
Alerts
Detection
Users

GetDeviceDetails

Retrieve device details for a specific host.

GET

/devices/entities/devices/v1

QueryDevicesByFilter

Query devices by filter.

GET

/devices/queries/devices/v1

PerformDeviceAction

Perform a device action such as 'Contain' or 'Lift Containment'.

POST

/devices/entities/devices-actions/v2

GetDeviceSnapshots

Get snapshots of device status.

GET

/devices/entities/snapshots/v1

GetDeviceDetailsById

Retrieve device details for a specific host by device ID.

GET

/devices/entities/devices/v1?ids={device_id}

To set up CrowdStrike integration, add the HTTP Request node to your workflow canvas and authenticate it using a predefined credential type. This allows you to perform custom operations, without additional authentication setup. The HTTP Request node makes custom API calls to CrowdStrike to query the data you need using the URLs you provide.

See the example here

Take a look at the CrowdStrike official documentation to get a full list of all API endpoints

GetAlerts

Retrieve a list of alerts.

GET

/alerts/queries/alerts/v1

GetAlertDetails

Retrieve details of a specific alert.

GET

/alerts/entities/alerts/v1

AcknowledgeAlert

Acknowledge a specific alert.

POST

/alerts/entities/alerts-actions/v1

UpdateAlert

Update details of a specific alert.

PATCH

/alerts/entities/alerts/v1

DeleteAlert

Delete a specific alert.

DELETE

/alerts/entities/alerts/v1

See the example here

Take a look at the CrowdStrike official documentation to get a full list of all API endpoints

QueryDetections

Retrieve detections based on provided query parameters.

GET

/detects/queries/detects/v1

GetDetectionDetails

Retrieve details for a specific detection.

GET

/detects/entities/detects/v1

UpdateDetection

Update details of a specific detection.

PATCH

/detects/entities/detects/v1

AcknowledgeDetection

Acknowledge a specific detection.

POST

/detects/entities/detects-actions/v1

DeleteDetection

Delete a specific detection.

DELETE

/detects/entities/detects/v1

See the example here

Take a look at the CrowdStrike official documentation to get a full list of all API endpoints

GetUsers

Retrieve a list of users.

GET

/users/queries/users/v1

GetUserDetails

Retrieve details of a specific user.

GET

/users/entities/users/v1

CreateUser

Create a new user.

POST

/users/entities/users/v1

UpdateUser

Update details of a specific user.

PATCH

/users/entities/users/v1

DeleteUser

Delete a specific user.

DELETE

/users/entities/users/v1

See the example here

Take a look at the CrowdStrike official documentation to get a full list of all API endpoints

Supported API Endpoints for Fluent Support

To set up Fluent Support integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Fluent Support to query the data you need using the API endpoint URLs you provide.

List tickets

Retrieves all tickets available in the system.

GET

/wp-json/fluent-support/v2/tickets

Get ticket

Fetches a specific ticket by its ID.

GET

/wp-json/fluent-support/v2/tickets/{id}

Create ticket

Creates a new ticket by the customer.

POST

/wp-json/fluent-support/v2/tickets/customer

Reply to ticket

Submits a reply to an existing ticket as an agent.

POST

/wp-json/fluent-support/v2/tickets/{id}/reply

Update reply

Updates a reply to a specific ticket.

PUT

/wp-json/fluent-support/v2/tickets/{id}/reply/{reply_id}

Get ticket

Retrieve a specific ticket by Ticket ID.

GET

/wp-json/fluent-support/v2/ticket/<ID>

Create ticket

Create a new Ticket using agent.

POST

/wp-json/fluent-crm/v2/tickets

Create ticket

This endpoint creates a new ticket.

POST

/wp-json/fluent-support/v2/customer-portal/tickets

Reply to ticket

This endpoint adds a reply to a ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses

Update reply

This endpoint updates a specific reply for a ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/responses/<response_id>

Delete ticket(s)

This endpoint deletes one or more tickets.

POST

/wp-json/fluent-support/v2/tickets/bulk-actions

Add tag to ticket

This endpoint adds a tag to a specific ticket.

POST

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags?tag_id=<tag_id>

Remove tag from ticket

This endpoint removes a tag from a specific ticket.

DELETE

/wp-json/fluent-support/v2/tickets/<ticket_id>/tags/<tag_id>

Update ticket properties

This endpoint updates properties associated with the ticket.

PUT

/wp-json/fluent-support/v2/tickets/<ticket_id>/property

These API endpoints were generated using n8n

n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Fluent Support official documentation to get a full list of all API endpoints and verify the scraped ones!

View workflow

Or explore 800+ other templates here

List customers

Retrieves a list of all customers.

GET

/wp-json/fluent-support/v2/customers

Get customer

Fetches details of a specific customer by ID.

GET

/wp-json/fluent-support/v2/customers/{id}

List customers

This endpoint gets all customers.

GET

/wp-json/fluent-support/v2/customers?per_page=10&page=1&search=&status=all

Get specific customer

This endpoint retrieves a specific customer.

GET

/wp-json/fluent-support/v2/customers/83?with[]=widgets&with[]=tickets&with[]=fluentcrm_profile

Get customer

This endpoint retrieves a specific customer by customer ID.

GET

/wp-json/fluent-support/v2/customers/<customer_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get overall reports

Retrieves overall reports based on tickets.

GET

/wp-json/fluent-support/v2/reports/overall

Get overall reports

This endpoint returns overall reports.

GET

/wp-json/fluent-support/v2/reports

Get ticket stats

This endpoint returns ticket growth statistics.

GET

/wp-json/fluent-support/v2/reports/tickets-growth

Get Ticket Resolve Stats

This endpoint will return closed tickets.

GET

/wp-json/fluent-support/v2/reports/tickets-resolve-growth

Get Ticket Response Growth

This endpoint will return the stats of total replies by agents.

GET

/wp-json/fluent-support/v2/reports/response-growth

Get Agents Summary

This endpoint will returns total summary of agents.

GET

/wp-json/fluent-support/v2/reports/agents-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List saved replies

Retrieves all saved replies.

GET

/wp-json/fluent-support/v2/saved-replies

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get user overall stats

This endpoint will return user's personal overall stats

GET

/wp-json/fluent-support/v2/my-reports

Get ticket resolve stats

This endpoint returns total ticket closed by user.

GET

/wp-json/fluent-support/v2/my-reports/tickets-resolve-growth

Get ticket response growth

This endpoint returns total replies done by user.

GET

/wp-json/fluent-support/v2/my-reports/response-growth

Get user summary

This endpoint returns total summary of the current agent.

GET

/wp-json/fluent-support/v2/my-reports/my-summary

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

Get specific saved reply

This endpoint returns a specific saved reply.

GET

/wp-json/fluent-support/v2/saved-replies/<reply_id>

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List activities

This endpoint returns all activities.

GET

/wp-json/fluent-support/v2/activity-logger

Get activity settings

This endpoint returns activity settings.

GET

/wp-json/fluent-support/v2/activity-logger/settings

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

List mailboxes

This endpoint returns all mailboxes.

GET

/wp-json/fluent-support/v2/mailboxes

Get mailbox

This endpoint returns a specific mailbox.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>

Get mailbox email configs

This endpoint returns mailbox email configs in JSON structure.

GET

/wp-json/fluent-support/v2/mailboxes/<mailbox_id>/email_configs

These API endpoints were generated using n8n

View workflow

Or explore 800+ other templates here

CrowdStrike and Fluent Support integration details

CrowdStrike is a cybersecurity company known for its cloud-based endpoint security platform, Falcon. It provides advanced threat detection and response solutions, leveraging artificial intelligence and machine learning to protect organizations from cyberattacks and breaches.

CrowdStrike credentials docs

Using predefined credential types

See CrowdStrike integrations

Related categories

Cybersecurity

Fluent Support is an adaptable and feature-packed plugin for WordPress, serving as a comprehensive solution for help desk and customer support needs. With it, you can seamlessly deliver exceptional customer assistance and efficiently handle inquiries, all directly from your WordPress dashboard.

Using generic authentication

See Fluent Support integrations

Related categories

Communication