Gong and OpenCTI integration
Save yourself the work of writing custom integrations for Gong and OpenCTI and use n8n instead. Build adaptable and scalable Development, Developer Tools, and Cybersecurity workflows that work with your technology stack. All within a building experience you will love.
How to connect Gong and OpenCTI
- Step 1: Create a new workflow
- Step 2: Add and configure nodes
- Step 3: Connect
- Step 4: Customize and extend your integration
- Step 5: Test and activate your workflow
Step 1: Create a new workflow and add the first step
In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.
Step 2: Add and configure Gong and OpenCTI (using the HTTP Request node)
You can find Gong and OpenCTI nodes in the nodes panel and drag them onto your workflow canvas. Gong node comes with pre-built credentials and supported actions. OpenCTI can be set up with the HTTP Request node using a pre-configured credential type. The HTTP Request node makes custom API calls to OpenCTI. Configure Gong and OpenCTI nodes one by one: input data on the left, parameters in the middle, and output data on the right.
Step 3: Connect Gong and OpenCTI
A connection establishes a link between Gong and OpenCTI (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.
Step 4: Customize and extend your Gong and OpenCTI integration
Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect Gong and OpenCTI with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.
Step 5: Test and activate your Gong and OpenCTI workflow
Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from Gong to OpenCTI or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.
Build your own Gong and OpenCTI integration
Create custom Gong and OpenCTI workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.
Supported methods for OpenCTI
Requires additional credentials set up
Use n8n’s HTTP Request node with a predefined or generic credential type to make custom API calls.
Gong and OpenCTI integration details
Gong is a conversation analytics and sales intelligence platform that helps businesses improve sales performance by analyzing customer interactions. It records, transcribes, and analyzes phone calls, meetings, and other communications between sales teams and prospects or clients.
FAQs
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