Back to Integrations
integrationHelpScout node
integrationTheHive node

HelpScout and TheHive integration

Save yourself the work of writing custom integrations for HelpScout and TheHive and use n8n instead. Build adaptable and scalable Communication, and Development workflows that work with your technology stack. All within a building experience you will love.

How to connect HelpScout and TheHive

  • Step 1: Create a new workflow
  • Step 2: Add and configure nodes
  • Step 3: Connect
  • Step 4: Customize and extend your integration
  • Step 5: Test and activate your workflow

Step 1: Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

HelpScout and TheHive integration: Create a new workflow and add the first step

Step 2: Add and configure HelpScout and TheHive nodes

You can find HelpScout and TheHive in the nodes panel. Drag them onto your workflow canvas, selecting their actions. Click each node, choose a credential, and authenticate to grant n8n access. Configure HelpScout and TheHive nodes one by one: input data on the left, parameters in the middle, and output data on the right.

HelpScout and TheHive integration: Add and configure HelpScout and TheHive nodes

Step 3: Connect HelpScout and TheHive

A connection establishes a link between HelpScout and TheHive (or vice versa) to route data through the workflow. Data flows from the output of one node to the input of another. You can have single or multiple connections for each node.

HelpScout and TheHive integration: Connect HelpScout and TheHive

Step 4: Customize and extend your HelpScout and TheHive integration

Use n8n's core nodes such as If, Split Out, Merge, and others to transform and manipulate data. Write custom JavaScript or Python in the Code node and run it as a step in your workflow. Connect HelpScout and TheHive with any of n8n’s 1000+ integrations, and incorporate advanced AI logic into your workflows.

HelpScout and TheHive integration: Customize and extend your HelpScout and TheHive integration

Step 5: Test and activate your HelpScout and TheHive workflow

Save and run the workflow to see if everything works as expected. Based on your configuration, data should flow from HelpScout to TheHive or vice versa. Easily debug your workflow: you can check past executions to isolate and fix the mistake. Once you've tested everything, make sure to save your workflow and activate it.

HelpScout and TheHive integration: Test and activate your HelpScout and TheHive workflow

Build your own HelpScout and TheHive integration

Create custom HelpScout and TheHive workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

HelpScout supported actions

Create
Create a new conversation
Delete
Delete a conversation
Get
Get a conversation
Get Many
Get many conversations
Create
Create a new customer
Get
Get a customer
Get Many
Get many customers
Properties
Get customer property definitions
Update
Update a customer
Get
Get data of a mailbox
Get Many
Get many mailboxes
Create
Create a new chat thread
Get Many
Get many chat threads

TheHive supported actions

Create
Create task log
Execute Responder
Execute a responder on a selected log
Get Many
Get many task logs
Get
Get a single log

FAQs

  • Can HelpScout connect with TheHive?

  • Can I use HelpScout’s API with n8n?

  • Can I use TheHive’s API with n8n?

  • Is n8n secure for integrating HelpScout and TheHive?

  • How to get started with HelpScout and TheHive integration in n8n.io?

Looking to integrate HelpScout and TheHive in your company?

Over 3000 companies switch to n8n every single week

Why use n8n to integrate HelpScout with TheHive

Build complex workflows, really fast

Build complex workflows, really fast

Handle branching, merging and iteration easily.
Pause your workflow to wait for external events.

Code when you need it, UI when you don't

Simple debugging

Your data is displayed alongside your settings, making edge cases easy to track down.

Use templates to get started fast

Use 1000+ workflow templates available from our core team and our community.

Reuse your work

Copy and paste, easily import and export workflows.

Implement complex processes faster with n8n

red iconyellow iconred iconyellow icon