ServiceNow and Slack integration

Save yourself the work of writing custom integrations for ServiceNow and Slack and use n8n instead. Build adaptable and scalable Productivity, Communication, workflows that work with your technology stack. All within a building experience you will love.

Get Started See n8n in action

How to connect ServiceNow and Slack

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Popular ways to use the ServiceNow and Slack integration

ServiceNow Incident Notifications to Slack Workflow

List recent ServiceNow Incidents in Slack Using Pop Up Modal

Build your own ServiceNow and Slack integration

Create custom ServiceNow and Slack workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

ServiceNow supported actions

Slack supported actions

ServiceNow and Slack integration details

ServiceNow

ServiceNow is an end-to-end enterprise service management solution that is both intuitive and simple to implement and utilize. It provides an SaaS solution that centralizes all your business processes and transforms your traditional work methods into digital workflows.

ServiceNow node docs + examples

ServiceNow credential docs

See ServiceNow integrations

Related categories

Productivity Communication

Slack

Slack is a powerful collaboration tool for businesses of all sizes. It brings team communication and collaboration into one place so you can get more work done, whether you belong to a large enterprise or a small business.

Slack node docs + examples

Slack credential docs

See Slack integrations

Related categories

Communication HITL

Other integrations with ServiceNow

Other integrations with Slack

ServiceNow and Slack integration tutorials

How to make a Slack bot: Python vs low-code

Learn how to make a custom Slack bot with two approaches: using Python and n8n, a low-code workflow automation tool!

How to create automated email reminders (using Slack)

Use n8n to set up automated email reminders, weekly messages, tasks, or even document updates from Google Sheets.

FAQs

FAQ

Can ServiceNow connect with Slack?

Can I use ServiceNow’s API with n8n?

Can I use Slack’s API with n8n?

Is n8n secure for integrating ServiceNow and Slack?

How to get started with ServiceNow and Slack integration in n8n.io?

Need help setting up your ServiceNow and Slack integration?

Discover our latest community's recommendations and join the discussions about ServiceNow and Slack integration.

Channel : Join - Slack -> Internal Error

August 21, 2024Nicolas N

Hi, I create a channel and I try to add users to the Channel but I alway get the answer ‘Internal Error’ I do the same thing with the ‘Kick’ node and it works perfectly fine Do you have any idea where does that comes …

Open topic

Getting {"message":"Workflow was started"} message in Slack when triggering slash command via Webhook node

May 30, 2024Muhammed Iqbal P B

Describe the problem I build a slack bot with the help of n8n to send a modal(form) when someone use a slack command the web hook tigger and send the modal. But by sending the modal it sending a slack message {"message"…

Open topic

Slack - Retrieve Message + Thread

August 16, 2024Nicolas N

Hi, I am trying to retrieve a message and the thread in order to document them. The workflow is quite simple : I can have the message or one message of the thread but I am not able to get the thread and the message…

Open topic